Nikita Patil

Client Name : Global Payments Inc

Project Description : The Unified Payments Platform enables centralized access to Global Payments worldwide product set. The platform's goal is to be a single point of integration for all of Global Payments' products, including but not limited to, transaction processing, dispute management, reporting, merchant management, fraud mitigation, tokenization across all our global regions and business units.
The platform is accessible via
1. a REST API to enable developers to access the platform directly via server to server JSON messages.
2. Hosted Solutions including Hosted Fields and Hosted Payments Pages enables developer to integrate quickly for some features and use our pre-built UI fields and forms, avoiding heavy PCI compliance cost
3. a suite of SDKs and software plugins to enable developers to easily leverage our pre-built libraries in native coding languages, and pre-built software plugins.

Responsibilities :

• Created REST API design to be handed over to engineering teams to streamline data exchange between services.
• Crafted detailed user stories and features in Rally to guide development teams.
• Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
• Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
• Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
• Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
• Collaborated with cross-functional teams to develop high-quality products that met customer needs.
• Owned and prioritized product backlog.
• Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
• Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.
• Optimized product performance by identifying areas for improvement and implementing necessary changes.
• Conducted data-driven analysis to measure product success metrics, informing future enhancements or adjustments.
• Coordinated with software developers to create custom applications and trackers to achieve client goals.
• Created intricate data and process flow diagrams with Lucidchart and Draw.io.
• Addressed and mitigated production issues in partnership with the Production Support team.
• Represented team in Solution Collaboration calls, contributing to comprehensive flow design.
• Led a team of 9 Product Owners to drive product strategy and execution.
• Reviewed team user stories to ensure alignment with product goals.

• Developed scalable and maintainable code, ensuring long-term stability of the software.
• Collaborated with management, internal and development partners regarding software application design status and project progress.
• Developed reusable components that significantly reduced development effort on multiple projects.
• Enhanced user experience with intuitive interface design and responsive web applications.
• Delivered unit-tested systems within customer-prescribed timeframes.
• Improved application performance with optimization of database queries, ensuring smooth and efficient data retrieval.
• Participated in agile development processes, including daily stand-ups, sprint planning, and retrospectives.