Diligent with solid history in troubleshooting and maintaining compex systems. Consistently ensured optimal operation of equipment, leading to significant improvements in efficiency and reliability. Demonstrated expertise in problem-solving and technical diagnostics.
Server management professional with proven track record in maintaining and optimizing server environments. Known for effectively resolving complex technical issues and implementing robust security measures. Strong focus on collaborative team efforts and achieving operational excellence, adaptable to changing technology landscapes.
Knowledgeable [Desired Position] with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Overview
6
6
years of professional experience
Work History
Order Packer
True Sea Moss
11.2024 - Current
Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
Supported quality assurance initiatives by inspecting incoming products for defects or damage prior to packing them for shipment.
Prepared special shipments requiring additional care or handling according to specific instructions provided by customers or supervisors.
Server/Manager
Glass Hookah Lounge
02.2022 - 09.2024
Trained servers on order management, food service quality and how to build rapport with guests.
Welcomed and greeted guests before presenting special menu items to clients.
Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Led team of servers to consistently meet customer service and sales targets.
Technician in the Returns Department
EZEE.com
10.2021 - 08.2022
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Domestic Gas Equipment Service Technician
URAL-GAS Corporation
05.2021 - 08.2022
Maintained accurate service records, adhering to company standards and ensuring proper documentation for warranty claims.
Streamlined service procedures for faster turnaround time, improving overall customer satisfaction.
Enhanced equipment reliability by performing regular maintenance checks and addressing issues promptly.
Elevated the reputation of the company''s services by consistently receiving positive feedback from satisfied clients.
Sales Manager
Intersvyaz'
02.2020 - 04.2021
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Optimized sales funnel management, enhancing lead generation and conversion rates.
Telecommunications Tower Maintenance Technician
TELE 2
05.2019 - 01.2020
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.