Nikita Mary

• Coordinated daily administrative and operational tasks, including appointment scheduling and patient follow-ups.
• Managed billing, payments, and invoicing with accuracy and efficiency.
• Responded promptly to patient inquiries via phone, email, and in-person interactions, ensuring excellent service.
• Maintained organized digital and physical records in compliance with privacy standards.
• Assisted with coordination of medical documentation and referrals to other healthcare professionals.

• Scheduled and confirmed patient appointments for physicians and dietitians, optimizing daily workflow.
• Handled client billing and insurance documentation, ensuring timely and accurate processing.
• Served as the primary point of contact for patient inquiries, directing clinical questions to appropriate staff.
• Maintained accurate records and filing systems, supporting efficient healthcare delivery.

Planned and executed wellness events and workshops increasing student engagementand participation.
Mentored and guided new student volunteers, providing support and training to enhance team performance.
Assisted in developing and promoting health and wellness initiatives, including mental health awareness campaigns.