Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
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Nikita Kurtynin

Vancouver,BC

Summary

Started as a trainee with zero knowledge of coffee, and minimal experience of customer service. Worked up to become the right hand of the owner and shift manager. Managing to learn exceptional customer service and deep knowledge of the product, while demonstrating being organized, reliable team player with leadership skills as well as years of experience running the establishment clean and up to highest standard. Showed expertise in customer service, problem solving as well as being fluent in range of coffee beans, strains and regions. And consistently receiving excellent feedback and praise from customers and owner.



Overview

6
6
years of professional experience

Work History

Barista

Blenz Coffee Horseshoe Bay
02.2022 - Current
  • Demonstrated expertise in customer service as well as efficiently preparing high-quality beverages while keeping the establishment clean and organized.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.


Line Cook

Pastameli Pizza Restaurant
05.2018 - 10.2020
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Contributed to menu planning and development, incorporating seasonal ingredients for optimal freshness and taste.
  • Addressed customer feedback professionally, implementing improvements where necessary to enhance the overall dining experience.

Education

High School Diploma -

Rockridge Secondary School
West Vancouver, BC
06.2023

Skills

  • Retail Management
  • Cash Handling
  • Team Player and Leadership
  • New Hire Training
  • Adaptability
  • Reliability
  • Conflict resolution
  • Problem-solving

Languages

Russian
Native or Bilingual

Affiliations

  • I love to surf and have had the passion since a young age.
  • Similarly to surfing I also enjoy longboarding, sometimes switching between a classical one and electric.
  • Got into music production not too long ago and have been consistently expanding my skills and knowledge.
  • I used to be an actor for roughly 6 years. I had an agent and would constantly audition for movies and commercials.

Accomplishments

    I used to do Karate when I was younger and did for 8 consistent years, managing to achieve the brown belt, being the second highest belt there is.


    I also had a role in a Russian play about an old Tsar and proceeded to do 8 actual shows as well as countless hours of practise.

References

References available upon request.

Timeline

Barista

Blenz Coffee Horseshoe Bay
02.2022 - Current

Line Cook

Pastameli Pizza Restaurant
05.2018 - 10.2020

High School Diploma -

Rockridge Secondary School
Nikita Kurtynin