Nikita Kumar
Missisauga,Ontario
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
First Star Consulting And Recruitment
05.2023 - Current
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Organized resources, records and personnel to accomplish aggressive targets.
- Updated database of contacts and resources for company-wide distribution.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Proofread and edited documents for accuracy and grammar.
HR and Recruitment Intern
Randstad
01.2023 - 04.2023
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
Customer Service Representative
TJX Companies
08.2022 - 02.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Recruiter
First Star Consulting And Recruitment
07.2022 - 12.2022
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Operated and maintained applicant tracking and candidate management systems.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Completed human resource operational requirements by scheduling and assigning employees.
- Developed and implemented onboarding and orientation programs for new employees.
Administrative Assistant/Recruiter
Collateral Construction + Design
10.2020 - 03.2022
- Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
- Pre-screened applicants and scheduled interviews with appropriate team members if needed.
- Communicated with applicants across various stages of hiring process.
- Created and wrote job postings for vacant positions on websites.
- Assisted with background checks and verification of licenses.
- Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
English Teacher
St. Joseph's Convent School
08.2019 - 09.2020
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Prepared and implemented lesson plans covering required course topics.
- Designed and implemented assessments to measure student progress in English language learning.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
NSS Volunteer
Panjab University
08.2016 - 05.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Provided administrative support to department leads to help organize events and fundraisers.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Tutored at various competency levels to help people with reading, math and writing skills.
- Planted and maintained gardens to provide fresh produce for individuals in need.
Education
Post-Graduate Diploma - Human Resource Management
George Brown College
Toronto, ON12.2022
Master of Arts - English
Panjab University
Chandigarh,India09.2019
Bachelor of Arts - English
Panjab University
Chandigarh,India05.2019
Skills
- Documentation and Filing
- Multi-Line Phone Systems
- Editing
- Google Sheets
- Administrative Duties
- Microsoft PowerPoint
- Troubleshooting and Assistance
- Email Correspondence
- Inquiry Requests
Languages
English
Professional Working
Timeline
Administrative Assistant
First Star Consulting And Recruitment
05.2023 - Current
HR and Recruitment Intern
Randstad
01.2023 - 04.2023
Customer Service Representative
TJX Companies
08.2022 - 02.2023
Recruiter
First Star Consulting And Recruitment
07.2022 - 12.2022
Administrative Assistant/Recruiter
Collateral Construction + Design
10.2020 - 03.2022
English Teacher
St. Joseph's Convent School
08.2019 - 09.2020
NSS Volunteer
Panjab University
08.2016 - 05.2019
Post-Graduate Diploma - Human Resource Management
George Brown College
Master of Arts - English
Panjab University
Bachelor of Arts - English
Panjab University
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