Nikita Ingle
Nanaimo,BC
Summary
- Detail-oriented and a reliable sustainability professional who is adaptive at taking initiatives through applied process improvement ideas. Proven skills in project management, strategic planning, resource development with a goal to improve project implementation while thinking strategically
- Highly skilled and organized with effective time management skills, excellent communication skills and building lasting relationships ensuring exceeded service expectations and successful deliverables. Articulate, motivational and analytical in approaching problems impacting team performance and results
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Program Coordinator
4VI
10.2022 - Current
- Manage over 35 projects under Targeted Regional Tourism Development Initiative (TRTDI) for Vancouver Island Region
- Develop and create proposals, comprehensive projects reports, presentations, grant applications
- Design project implementation framework and maintenance plan to support successful project execution.
- Implement evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
- Manage budgets and resource allocation for successful execution of multiple project simultaneously.
- Manage and coordinate cross-functional teams with effective communication strategies to ensure collaboration timely completion of project deliverables, maintaining project schedules and meeting objectives.
- Enhance program efficiency by streamlining processes, implementing innovative solutions, maintaining detailed records of program activities and participant data, to ensure compliance with internal policies and external regulations.
- Establish strategic partnerships with external organizations and stakeholders to expand program reach, impact and business development.
- Facilitate project related meetings with team members to discuss progress updates, address challenges, share learnings and brainstorm solutions for ongoing success and making data-informed decisions.
- Champion program improvement initiatives based on stakeholder feedback, demonstrating adaptability and commitment to excellence.
Administrative Assistant
MNP LLP
06.2021 - 09.2022
- Reviewed, revised, and prepared consulting project papers, including engagement letters, proposals, reports, presentations, workbooks, and other communication materials; do research, data collection and maintenance, as applicable
- Organized and managed new employee orientation, onboarding, and training programs for various internal and external procedures and database software
- Maintained and supported with document management, billing, invoicing, WIP and A/R management
- Maintained key internal and external stakeholder relationships and support with building collaborative working relations with team members and leadership
Administrative Services Coordinator
Metis Nation British Columbia
03.2021 - 05.2021
- Managed bi-weekly order requisitions and approvals; processed accounts payable reconciliation in compliance with Purchasing and Accounts Payable procedures
- Assisted Office Manager and other MNBC divisions with needs of MNBC regional offices like creation of standard office procedures and organizational policies.
Residence Services Representative
Campus Living Centre
10.2019 - 10.2020
- Responsible for managing client and file information through StarRez residence application and information system
- Performed variety of accounting functions like night audits, administrative and clerical activities
- Liaison various tasks and communicate pertinent information within departments to ensure maintenance of health, safety, security, regular maintenance and repair work and facility’s management
- Certified with Safe TALK by LIVINGWORKS, to effectively assist students going through emotional and psychological distress.
Assistant Manager Operations
Trip Navigator Pvt. Ltd.
06.2016 - 11.2017
- Oversaw development, planning, execution and designing of Company’s Mobile App – ‘Trip Navigator Mobile App’
- Managed development and execution of other Digital Platforms like Website – www.tripnavigator.in for company
- Worked closely with Directors on recruitment, marketing campaigns & timely R&D to gaze at latest market trends and scenarios, while spearheading team of 8 members
- Developed proposals and contracts for events & conferences as per respective group size while taking care of client requirements
- Successfully executed over 25 events & conferences including over 1500 guests collectively (Group size ranging from 30 – 300 guests per group) at Domestic & International destinations
Education
Post Baccalaureate Diploma - Tourism Experience Management
Thompson River University
Kamloops, BC 01.2018 - 04.2020
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management
Mumbai 06.2013 - 06.2016
Skills
Critical thinking
Effective time management
Communication skillsCustomer service management skillsOrganizational skillsProject Management
Process Improvements
Proactive mindset
Strategic Planning
Program Optimization
Program Management
Analytical Thinking
Problem-Solving
Accomplishments
In 2018, awarded as an Outstanding Performer for newer initiatives and appreciated for the efforts taken in ideation, planning & execution of the Trip Navigator Mobile Application.
Internship
Intern, The Meydan Hotels, Dubai, UAE, Effectively managed guest services & customers during the racing season – The Dubai World Cup Season 2015 for the Hotel in coordination with the Food & Beverage control department of the Hotel for over 50,000 spectators attending the event.
Volunteer Experience
- Professional Convention Management Association, Secretary (PCMA – TRU Chapter)
- AdventureU Club, Treasurer (Thompson Rivers University)
References
References available upon request.
Timeline
Program Coordinator
4VI
10.2022 - Current
Administrative Assistant
MNP LLP
06.2021 - 09.2022
Administrative Services Coordinator
Metis Nation British Columbia
03.2021 - 05.2021
Residence Services Representative
Campus Living Centre
10.2019 - 10.2020
Post Baccalaureate Diploma - Tourism Experience Management
Thompson River University
01.2018 - 04.2020
Assistant Manager Operations
Trip Navigator Pvt. Ltd.
06.2016 - 11.2017
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management
06.2013 - 06.2016