Motivated professional with data analytics and problem-solving skills with over 2 years of experience. Successful at managing multiple tasks and delivering them on time with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Business Intelligence Analyst
Azenta Life Sciences
03.2021 - Current
Investigate large set of data using various tools such as Excel/Power Query/ Salesforce in order to provide management with efficient analyses
Provide stakeholders with various solutions to operations to facilitate decision making
Communicate results and metrics to management
Act a as a leading stakeholder in the continuous improvement of the CRM user interface
Putting together the point estimate on a weekly basis based on billings, bookings & opportunities
Track and present point estimate changes on a weekly basis
Work closely with sourcing team leaders and project managers to ensure team revenue are reflected accurately
Financial Centre Administrator
Sun Life Financial
05.2020 - 09.2020
Provide administrative and general office support; answer the telephone and greet clients
Responsible for reporting payments & expense cheque routines
Managing Facilities (premises & equipment)
Administration of client inventory; maintain information on targets and results; prepare reports
Coordinate meetings
Provide support for the recruiting function
Contribute continuous improvement ideas and support initiatives for the financial center
Managing a high-volume inbox on outlook and process mail
Creating purchase orders on Oracle
Customer Service Representative
CIBC
07.2018 - 05.2020
Process transactions quickly and efficiently in a fast-paced, busy environment
Answer questions about account types and banking products
Assist customers who are victims of fraud and theft and replace lost or damaged debit/credit cards
Sell banking products and services directly to clients
Working with various types of software
Help clients solve issues with their accounts and identify opportunities
Balance Canadian cash and foreign cash at the end of each shift
Fulfilling head teller duties when needed
Sales Associate/Cashier
03.2017 - 07.2018
Mark’s
Greet customers as they arrive in the store and provide them with information regarding products
and services
Help multiple customers, discover their needs, and make recommendations to achieve sales target
Stock and replenish new merchandise on the selling floor
Provide customers with detailed product knowledge
Respond to telephone inquiries by providing quality service to customers and other associates
Handle cash, credit and debit card transactions
Handle various business accounts of the company
Count and reconcile cash at closing
Participate in meetings to discuss issues regarding health and safety