Summary
Overview
Work History
Education
Skills
Current Education
Volunteer Experience
Languages
Timeline
Generic

Nikni Rambukkanage

Halifax,NS

Summary

Seeking to uplift my education and the carrier while being resourceful, innovative and flexible. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.

Overview

3
3
years of professional experience

Work History

Supervisor

Mary browns
07.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Collected, arranged, and input information into database system.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Achieved results by working with staff to meet established targets.

Assistant administrator

Hela Osu Pan (pvt) ltd
07.2021 - 04.2022
  • Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
  • Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
  • Performed routine clerical tasks by scanning, filing, and copying documents.
  • Tracked expenses, processed invoices and completed other related accounting tasks.
  • Served as point-of-contact for visitors to the office, projecting a welcoming atmosphere while responding knowledgeably to inquiries regarding the organization's services or personnel.
  • Maintained digital databases, physical files and area logs.
  • Maintained accurate financial records through diligent bookkeeping practices, supporting budget management and financial planning efforts.
  • Collected, validated, and distributed information to employees.
  • Maintained personnel records and updated internal databases to support document management.

Education

Bachelor of Commerce - Business Administration

Saint Mary's University
Halifax, NS
2026

Diploma in Business Management - Business Management

British Institute of Information Technology. (BIIT CAMPUS)
Sri Lanka
08.2021

Certificate in Business Management - Business Management

British Institute of Information Technology. (BIIT CAMPUS)
Sri Lanka
06.2020

Skills

  • Accounting understanding
  • Scheduling appointments
  • File Maintenance
  • Office Administration
  • Mail Handling
  • Customer Service
  • Customer Communication
  • Problem-Solving
  • Proficient in Microsoft Office
  • Working under high paced environment

Current Education

Saint Mary's University, Halifax, Nova Scotia, 05/01/22, Bachelor of Commerce – 4-year program

Volunteer Experience

Heart to Heart Trust Fund – Sri Lanka, 2018, 2022

Languages

English
Full Professional
Sinhala
Native or Bilingual

Timeline

Supervisor

Mary browns
07.2022 - Current

Assistant administrator

Hela Osu Pan (pvt) ltd
07.2021 - 04.2022

Bachelor of Commerce - Business Administration

Saint Mary's University

Diploma in Business Management - Business Management

British Institute of Information Technology. (BIIT CAMPUS)

Certificate in Business Management - Business Management

British Institute of Information Technology. (BIIT CAMPUS)
Nikni Rambukkanage