Niki Gkounta
Agia Paraskevi,Greece
Summary
Experienced professional with a strong leadership background, poised to lead teams to success and surpass organizational goals. Demonstrated expertise in fostering collaboration, developing strategic plans, and resolving complex issues. Recognized for exceptional communication abilities, adaptability, and dependability. Equipped with skills to cultivate a productive and positive work environment while effectively adapting to evolving demands.
Overview
24
24
years of professional experience
Work History
Team Leader D2C & B2B – Project "On Running"
24/7 Intouch
08.2021 - Current
- Leading the D2C & B2B team
- Handling customer relations and support
Special Matter Expert D2C – Project "On Running"
24/7 Intouch
02.2021 - 07.2021
- Specialized support and issue resolution
Agent D2C – Project "On Running"
24/7 Intouch
08.2020 - 01.2021
- Direct customer service and sales support
Public Relations Manager
Lts Plutos GmbH
02.2019 - 08.2020
Head of the Education Department & Official Representative
German-Hellenic Chamber of Commerce and Industry
10.2015 - 01.2019
- Leading the education department
- Responsible for international trade fair workshops
- Official representative for Hannover Messe and Spielwarenmesse
Senior Assistant – Education Department
German-Hellenic Chamber of Commerce and Industry
01.2014 - 09.2015
Assistant – Koelnmesse Department
German-Hellenic Chamber of Commerce and Industry
10.2012 - 12.2013
- B2B meetings coordination at international fairs
- Social media management
- Greek-German translations
Coordinator Executive & Reservations Manager
RAPIDBOUNCE Ltd.
12.2010 - 09.2012
- Contracting with hoteliers and managing bookings
- Customer support (B2B and B2C)
- Translating Greek documents into German
Employee – Inland Purchase Department
Andreas Stihl A.E. Greece
11.2008 - 10.2010
- Order processing and customer service (B2B)
- Database management
- Greek-German translations
English Teacher & Assistant Examiner
Federal Ministry for Education and Research (Berlin-Tegel)
03.2008 - 07.2008
International Trade Fair Assistant (Berlin)
10.2000 - 03.2008
Public Relations Assistant
Trimedia Communications Germany Ltd
10.2006 - 11.2007
- Media monitoring and documentation
- Event planning and public launch organization
- Maintaining media relations
Translator/Interpreter – “Tramway Athens” Project
ETC Transport Consultants Ltd
01.2003 - 01.2004
Education
Master’s - Media Consultancy and History of Law
Technical University of Berlin
02.2008
Bachelor’s - Media and Communication Studies and North American Studies
Freie Universität Berlin
10.2005
Bachelor of Laws -
Freie Universität Berlin
03.2003
Abitur -
German School of Athens
01.2000
Skills
- Windows Operating System
- Microsoft Office Proficiency
- Proficient in Google Chrome, Internet Explorer and Web Browsing Skills
- Collaborative Teamwork
- Analytical Problem-Solving
- Meticulous Attention
- Team Engagement
- Performance Enhancement and Assessment
- Client Relationship Management
- Effective Listening
- Effective Organizational Skills
Languages
German
Native or Bilingual
Greek
Native or Bilingual
English
Full Professional
French
Limited Working
Hobbies and Interests
- Teaching Pilates
- Discovering new places
- Cinema
- Books
- Dance
Personal Information
- Place of Birth: Berlin, Germany
- Date of Birth: 08/28/81
- Nationality: Greek
Timeline
Team Leader D2C & B2B – Project "On Running"
24/7 Intouch
08.2021 - Current
Special Matter Expert D2C – Project "On Running"
24/7 Intouch
02.2021 - 07.2021
Agent D2C – Project "On Running"
24/7 Intouch
08.2020 - 01.2021
Public Relations Manager
Lts Plutos GmbH
02.2019 - 08.2020
Head of the Education Department & Official Representative
German-Hellenic Chamber of Commerce and Industry
10.2015 - 01.2019
Senior Assistant – Education Department
German-Hellenic Chamber of Commerce and Industry
01.2014 - 09.2015
Assistant – Koelnmesse Department
German-Hellenic Chamber of Commerce and Industry
10.2012 - 12.2013
Coordinator Executive & Reservations Manager
RAPIDBOUNCE Ltd.
12.2010 - 09.2012
Employee – Inland Purchase Department
Andreas Stihl A.E. Greece
11.2008 - 10.2010
English Teacher & Assistant Examiner
Federal Ministry for Education and Research (Berlin-Tegel)
03.2008 - 07.2008
Public Relations Assistant
Trimedia Communications Germany Ltd
10.2006 - 11.2007
Translator/Interpreter – “Tramway Athens” Project
ETC Transport Consultants Ltd
01.2003 - 01.2004
International Trade Fair Assistant (Berlin)
10.2000 - 03.2008
Bachelor’s - Media and Communication Studies and North American Studies
Freie Universität Berlin
Bachelor of Laws -
Freie Universität Berlin
Abitur -
German School of Athens
Master’s - Media Consultancy and History of Law
Technical University of Berlin
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