NIKI ROUSTAEI
Ottawa,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Results-driven [Job Title] offering proven history of achievement during [Number]-year career. Talented leader with analytical problem-solving and strategic planning expertise. Solid background of consistently addressing customer issues, delivering industry-leading service and implementing scalable approaches.
Overview
5
5
years of professional experience
Work History
Customer Service Executive
Berlitz Language School
11.2023 - Current
- Delivered services to customer locations within specific timeframes.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proven ability to learn quickly and adapt to new situations.
Sales Advisor
Gol Daroo
02.2019 - 03.2022
- Trained and mentored new sales representatives.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Developed and implemented sales strategies to increase profits.
- Built relationships with customers and community to promote long term business growth.
Education
Bachelor of Arts - Arts Education
Yazd University Faculty of Art
Yazd/Iran01.2006
Skills
- Office equipment proficiency
- Appointment Coordination
- Account Updates
- Inventory assistance
Languages
English
Limited Working
Timeline
Customer Service Executive
Berlitz Language School
11.2023 - Current
Sales Advisor
Gol Daroo
02.2019 - 03.2022
Bachelor of Arts - Arts Education
Yazd University Faculty of Art
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