Overview
Work History
Education
Skills
Timeline
Generic

Nikhilkumar Gurjar

Yorkton,SK

Overview

11
11
years of professional experience

Work History

Monitoring Station Attendant

Securtek Monitoring Solutions
07.2023 - Current

Manger

Tacotime
04.2022 - 06.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Receptionist

Home Inn & Suites
01.2022 - 07.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Receptionist

Red Roof Inn & Suites Hotel
11.2019 - 10.2020

Receptionist

Baymont Inn & Suit Hotel
07.2019 - 11.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Supervisor

Dunkin' Donuts
09.2017 - 06.2019
  • Applied strong leadership talents and problem-solving skills.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.

Customer Service Representative

Lintel Technologies Pvt Ltd
04.2013 - 04.2015
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Master of Science - Information And Computer Systems

Wilmington University
Delaware USA
04.2020

Bachelor of Science - Finance And Accounting

Gujarat University
Ahmedabad GJ India
04.2015

Skills

  • Managing Employee Relations
  • Customer Service
  • Hard-working

Timeline

Monitoring Station Attendant

Securtek Monitoring Solutions
07.2023 - Current

Manger

Tacotime
04.2022 - 06.2023

Receptionist

Home Inn & Suites
01.2022 - 07.2022

Receptionist

Red Roof Inn & Suites Hotel
11.2019 - 10.2020

Receptionist

Baymont Inn & Suit Hotel
07.2019 - 11.2019

Supervisor

Dunkin' Donuts
09.2017 - 06.2019

Customer Service Representative

Lintel Technologies Pvt Ltd
04.2013 - 04.2015

Master of Science - Information And Computer Systems

Wilmington University

Bachelor of Science - Finance And Accounting

Gujarat University

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Nikhilkumar Gurjar