Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Volunteer Experience
Timeline
Generic

Nikhilesh Gupta

Kitchener,Canada

Summary

Detail-oriented compliance officer with a focus on improving policies and procedures across all business areas. Demonstrating a hardworking and driven nature, I adopt a proactive and quality-focused approach to work. Leveraging 5 years of experience in law enforcement, I am dedicated to ensuring compliance and fostering a culture of integrity within the organization.

Overview

5
5
years of professional experience

Work History

Citizen Police Academy

Guelph Police Service
09.2024 - Current
  • Attended sessions on police operations, criminal investigations, traffic enforcement, and community policing strategies.
  • Engaged in practical exercises such as crime scene investigations, use-of-force simulations, Body Cameras, Aerial Drones, Cycle chases, and defensive tactics, enhancing knowledge of police procedures.
  • Developed strong communication and interpersonal skills through direct interactions with police officers and other community members.
  • Acquired knowledge of legal procedures, including arrests, court processes, and the roles and responsibilities of law enforcement within the judicial system.
  • Participated in scenario-based training that provided real-world insights into crisis management, de-escalation techniques, and public safety.
  • Successfully completed a structured curriculum that covered various aspects of policing, contributing to a broader understanding of law enforcement roles.

Tactical Security Guard

Waterloo Region Courthouse
07.2024 - Current
  • Maintained professionalism under pressure, responding calmly and decisively to potential threats or crisis situations.
  • Stopped people from entering courtroom while judge charged jury.
  • Provided exceptional customer service by addressing passenger concerns professionally while maintaining focus on their safety at all times.
  • Ensured safety of travelers by diligently following established screening procedures and protocols.
  • Continuously updated knowledge base regarding changes in international aviation regulations and guidelines, ensuring full compliance at all times.
  • Reduced wait times for passengers by efficiently processing a high volume of individuals through security checkpoints.
  • Utilized advanced technology such as X-ray machines and metal detectors during screening processes, detecting potential hazards before they became an issue.
  • Maintained accurate records of daily activities while on duty at the courthouse, ensuring proper documentation was available upon request or review by supervisors or other relevant personnel.
  • Developed strong relationships with local law enforcement agencies, fostering a cooperative approach to courthouse security.
  • Collaborated with fellow court security officers to conduct regular inspections of courthouse facilities, identifying and addressing any potential vulnerabilities.

Security Guard

City of Guelph
10.2021 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergencies to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Remained calm, assertive, and mindful to think critically and problem-solve during stressful situations.

Parking Enforcement Officer

City Of Woodstock
04.2024 - 06.2024
  • Responded to calls in both routine and emergency situations.
  • Wrote and issues citations or warnings to owners of vehicles.
  • Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
  • Collaborated with local law enforcement agencies to address recurrent or problematic parking issues.
  • Implemented efficient patrol routes based on historical data trends, maximizing coverage while minimizing travel time between hotspots.
  • Investigated citizen complaints regarding parking violations, addressing concerns efficiently and professionally.
  • Checked listings of vehicles to be booted or towed and completed necessary forms and boot placement on vehicles.

Bylaw / Parking Enforcement Officer

Carraway
01.2023 - 08.2023
  • Enforced by laws and regulations related to public health, safety, and environment.
  • Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
  • Wrote and issues citations or warnings to owners of vehicles.
  • Responded to calls in both routine and emergency situations.
  • Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
  • Updates information in electronic data collection system, maintains detailed notes to be used as evidence in court.
  • Plans daily patrol route, ensuring all areas requiring attention are covered efficiently and effectively.
  • Answer public inquiries (e-mail, phone) for all aspects of City by-laws related to snow & ice on sidewalks, dog licensing and other by-laws or duties as assigned.
  • Filled out daily log of citations and warnings issued and submitted list to supervisor at end of shift.
  • Responded quickly to emergencies involving vehicles parked illegally near fire hydrants or other restricted locations.

Security Guard

Allied Universal Security Services
02.2020 - 04.2023
  • Conducted daily security patrols of assigned areas.
  • Bolstered overall security plan effectiveness through participation in periodic audits, reviews, and updates based on evolving needs or conditions.
  • Assisted in investigations by providing accurate records of events leading up to incidents under review.
  • Delivered timely reports that captured key details about incidents through concise writing skills.
  • Streamlined data management, organizing recorded footage for future reference and analysis.
  • Reduced false alarms by effectively distinguishing between real threats and non-threatening events.
  • Read temperature, flow, and other meters and documented information.

Education

Recreation and Leisure Diploma -

Conestoga College
04.2021

Skills

  • Integrity and Honesty
  • Public Safety Awareness
  • Legal knowledge
  • Search and seizure procedures
  • Emergency Response
  • Ethics and integrity
  • Courtroom Testimony
  • Police Radio Communications

Accomplishments

Basic Life Support Certification

Smart N Serve Certification

Use Of Force & Baton Training

Defensive Driver's Training

Full G license with a clean record

Crisis Management and De-escalations Techniques

Head Up Concussion

First Aid & CPR

Management of Aggressive Behavior

Worker Health and Safety Awareness

Confrontation Management

Ontario Association of Chiefs of Police

The Ontario Human Rights Code

Accessibility for Ontarians with Disability Act




Languages

Hindi
Native or Bilingual
Urdu
Full Professional
French
Elementary
Punjabi
Native or Bilingual

Volunteer Experience

  • 04/2020, 09/2020, A.R. Kaufman Family YMCA, Worked as part of an internship, managing programs and coordinating aquatic-related services.
  • 10/2020, 12/2020, Williamsburg Community Association, Worked as an assistant coach for running and soccer games, ensuring the enjoyment and safety of the children.
  • 01/2021, 04/2021, Pioneer Park Public School, Worked as a YDP assistant, providing quality care and support to children and their families.
  • 04/2024, Current, City of Waterloo, Working as a casual event helper in organizing city events.
  • 09/2024, Current, Guelph Police Service, enrolled in fall citizen police academy and learning about topics such as emergency response, human trafficking, tactics and rescue and forensic identification.

Timeline

Citizen Police Academy

Guelph Police Service
09.2024 - Current

Tactical Security Guard

Waterloo Region Courthouse
07.2024 - Current

Parking Enforcement Officer

City Of Woodstock
04.2024 - 06.2024

Bylaw / Parking Enforcement Officer

Carraway
01.2023 - 08.2023

Security Guard

City of Guelph
10.2021 - Current

Security Guard

Allied Universal Security Services
02.2020 - 04.2023

Recreation and Leisure Diploma -

Conestoga College

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Nikhilesh Gupta