Summary
Overview
Work History
Education
Skills
Languages
photography
Timeline
Generic

NIKHIL SINGH

Sydney

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Harbourview Inn & Suites
10.2023 - Current
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed aloyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Manager

Hillcrest Motel
09.2020 - 10.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Controlled costs to keep business operating within budget and increase profits.

Cashier

Petro Canada
06.2020 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Associate of Arts - General Arts

Fanshawe College of Applied Arts And Technology
London, ON
12.2021

Associate of Arts - Pre-Media

Fanshawe College of Applied Arts And Technology
London, ON
08.2020

Associate of Arts - Photography

Shaweacademy
06.2019

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Task Delegation
  • Retail Operations
  • Marketing knowledge
  • Financial Management
  • Customer Service
  • Project Planning
  • Technical Proficiency

Languages

English
Full Professional
Hindi
Native or Bilingual

photography

Photography is about capturing moments but also the hard work put on to it. I study photography from Fanshawe College and practicing from last four years as a free leaser. Landscape and Portrait are upper as have a good knowledge using manual mode. My believe is every click have its on specially and own point of view. Photo editing and studio photography which brings out the adorn for the viewers. 

Timeline

Assistant Manager

Harbourview Inn & Suites
10.2023 - Current

Manager

Hillcrest Motel
09.2020 - 10.2023

Cashier

Petro Canada
06.2020 - 09.2021

Associate of Arts - General Arts

Fanshawe College of Applied Arts And Technology

Associate of Arts - Pre-Media

Fanshawe College of Applied Arts And Technology

Associate of Arts - Photography

Shaweacademy
NIKHIL SINGH