Nikhil Sharma
Toronto
Summary
Professional Summary
Customer-focused professional with 2+ years of experience as a Manager and Chef at Seoulicious, a leading Korean restaurant. Certified in IFIC and PFSA, seeking to transition into banking by leveraging strong client relationship skills, leadership abilities, attention to detail, and a commitment to delivering excellent service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Chef, Manager
Resturant
01.2023 - Current
- Seoulicious, Toronto
January 2023 – Present - Managed daily restaurant operations, ensuring exceptional customer service and smooth workflow in a high-paced environment.
- Supervised a team of 10+ staff, fostering collaboration and enhancing productivity through effective leadership.
- Managed budgets, monitored inventory, and reduced costs by streamlining procurement and operational processes.
- Delivered personalized dining experiences to diverse clientele, enhancing customer satisfaction and retention
- Handled customer feedback and resolved issues promptly, maintaining a positive brand image.
Education
Human Resources Management
ST. CLAIR COLLEGE , TORONTO
1440 Don Mills Rd, North York, ON08-2024
Tourism And Hospitality
NIAGARA COLLEGE , TORONTO
9 Lower Jarvis St, Toronto, ON08-2023
Skills
- Customer service
- Team Leadership
- Kitchen management
- Effective communications
- Team collaboration
- Hospitality service expertise
- Financial Management
- Adaptability
Languages
English
Professional Working
Certification
IFIC(The Investment Funds Institute of Canada)
PFSA(Personal Financial Services Advice)
Timeline
Chef, Manager
Resturant
01.2023 - Current
IFIC(The Investment Funds Institute of Canada)
PFSA(Personal Financial Services Advice)
Human Resources Management
ST. CLAIR COLLEGE , TORONTO
Tourism And Hospitality
NIAGARA COLLEGE , TORONTO
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