Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nikhil Sharma

Brampton,ON

Summary

Proven to excel in high-pressure environments, I leveraged exceptional customer service and cash handling skills at Lone Star Texas Grill, enhancing guest satisfaction and financial accuracy. My strong work ethic and ability to engage guests resulted in seamless service delivery and positive dining experiences, showcasing my dedication to achieving outstanding results.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server,Bartender

Lone Star Texas Grill
04.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server,Bartender

Symposium Cafe Restaurant & Lounge
01.2023 - 06.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Sales Associate

Levi's Outlet Store
01.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Server

Sunset Grill And Restaurant
12.2022 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Data Analyst In Business - Computer Aided Design And Drafting

St Clair
Mississauga, ON
01.2024

Bachelor Of Computer Information Systems - Computer Aided Drafting (CAD) And Building Information Modelling (BIM) Technician

Acet
India
01.2017

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Languages

Punjabi
Native or Bilingual
English
Native or Bilingual
Hindi
Native or Bilingual

Certification

Computer hardware

Editting

Data analyst

Timeline

Server,Bartender

Lone Star Texas Grill
04.2024 - Current

Server,Bartender

Symposium Cafe Restaurant & Lounge
01.2023 - 06.2024

Sales Associate

Levi's Outlet Store
01.2023 - 12.2023

Server

Sunset Grill And Restaurant
12.2022 - 09.2023

Data Analyst In Business - Computer Aided Design And Drafting

St Clair

Bachelor Of Computer Information Systems - Computer Aided Drafting (CAD) And Building Information Modelling (BIM) Technician

Acet

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Nikhil Sharma