NIKHIL KUMAR
Kitchener,Canada
Summary
Dynamic professional with experience in production operations and technical troubleshooting. Skilled in leading teams to achieve quality targets and driving continuous improvement initiatives. Committed to optimizing processes and enhancing product reliability.
Overview
2
2
years of professional experience
Work History
Customer Care Executive
Miletech
04.2023 - 09.2023
- Led end-to-end production operations for brake and accelerator line components, achieving quality and delivery targets.
- Directed production teams to ensure adherence to operational procedures and safety standards.
- Oversaw quality control processes, ensuring products met specifications and regulatory requirements.
- Managed customer interactions, resolving technical queries and ensuring high satisfaction levels.
- Analyzed production data and customer feedback to identify gaps, driving continuous improvement initiatives.
- Coordinated quality assurance and engineering teams to enhance product reliability and minimize defects.
- Supervised machine operations and packaging, optimizing resource utilization and minimizing downtime.
- Controlled inventory and production scheduling to ensure uninterrupted workflow and timely order fulfillment.
Engineer
KGK Diamonds Private Limited
Surat , india
01.2022 - 02.2023
- Developed preventive maintenance schedules, enhancing equipment reliability and reducing downtime by 25%.
- Analyzed performance data to pinpoint inefficiencies, improving throughput by 20% while upholding quality standards.
- Collaborated with R&D teams to design precision machinery, ensuring functionality, safety, and production efficiency.
- Supervised technicians and operators to ensure adherence to operational procedures, safety protocols, and quality benchmarks.
- Worked with quality assurance teams to inspect production output, reducing defect rates by 10% through strict adherence to standards.
- Conducted detailed inspections and maintenance of laser diamond cutting and waterjet systems to ensure safety compliance and minimize downtime.
- Maintained inspection records and technical reports to support audits and foster continuous improvement.
- Managed inventory and production workflows to enhance material handling and streamline process control.
Education
Advanced CNC Manufacturing -
Conestoga College
Kitchener, ON01.2025
Process Quality Engineering -
Conestoga College
Kitchener, ON01.2024
Bachelor of Technology - Electronics and Communication Engineering
SRM University
Delhi-NCR, Sonipat01.2020
Skills
- Technical troubleshooting
- Documentation and reporting
- Quality control systems
- Inspection and testing procedures
- Defect identification and corrective actions
- Safety standards knowledge
- Process optimization
- Equipment maintenance
- Manual machining
- CNC machining
- CNC programming
- Blueprints and sketches interpretation
- Geometric dimensioning
- Machine calibration
Hobbies and Interests
- Technology trends
- Process optimization
- Quality improvement
- Professional development
- Continuous learning
Projects
Internship – Airport Authority of India (AAI), 2018, Hands-on experience across Air Traffic Control (ATC), Automatic Message Switching System (AMSS), and L-band radar units. Gained insights into aviation communication systems, radar signal processing, and safety protocols. Internship – Bharat Electronics Limited (BEL), 2019, Designed and simulated a linearly polarized microstrip patch antenna for communication systems. Conducted extensive testing using HFSS software to analyze radiation patterns and efficiency. Certification – Embedded Systems, I3indya Technologies, Delhi, Completed a 4-week program focused on microcontroller programming, interfacing sensors and actuators, real-time operating systems, and hands-on lab projects. Major Project – SRM University, 2020, Designed, analyzed, and verified a Ka-band pattern reconfigurable patch antenna using RF MEMS switches, suitable for satellite communication. Integrated RF MEMS technology for dynamic beam steering, enhancing communication efficiency and coverage. Additional Technical Projects, Prototype Development: Assisted in prototyping a waterjet cutting system for precision manufacturing, learning about high-pressure fluid dynamics and CNC integration., Embedded C Applications: Developed small-scale microcontroller-based projects, including a digital temperature sensor with display and an automated door lock system., Process Optimization: Contributed to projects analyzing production data to reduce cycle time and improve product quality during diamond polishing.
Additional Highlights
- Adaptable and versatile across industries including education technology, manufacturing, logistics, and R&D.
- Strong ability to learn and apply new technologies to improve processes and outcomes.
- Recognized for leadership skills and mentoring abilities, building high-performing teams.
Certifications And Skills
HFSS, Proteus, Microchip Studio, Atmel Studio, Embedded Systems, Adobe, C++, CRM Software, Client Relationship Management, Market Research, Proposal Development, Negotiation, Machine Operation, Production Optimization, Inventory Management, Quality Assurance, Data Analysis, Preventive Maintenance, Laser Diamond Cutting Machines, Waterjet Systems, Communication, Leadership, Team Collaboration, Critical Thinking, Strategic Planning, Time Management, Embedded Systems, I3indya Technologies, CPR and First Aid Certified, Security License, Canada, Smart Serve Certified, Microsoft Office Suite
Timeline
Customer Care Executive
Miletech
04.2023 - 09.2023
Engineer
KGK Diamonds Private Limited
01.2022 - 02.2023
Advanced CNC Manufacturing -
Conestoga College
Process Quality Engineering -
Conestoga College
Bachelor of Technology - Electronics and Communication Engineering
SRM University