Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nikhil Kaher

Calgary,AB

Summary

Proven leader with experience at McDonald's, adept in creating impactful training programs and enhancing team productivity. Skilled in food safety and fostering a supportive learning environment, significantly reducing employee turnover. Excels in conflict resolution and customer satisfaction, ensuring high-quality service delivery.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald's
03.2024 - Current
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Reduced employee turnover by fostering a supportive and engaging learning environment.
  • Taught new team members correct procedures for all areas of operations.
  • Maintained current knowledge of all team position requirements.

Manager

Bricks Kiln
01.2021 - 11.2023
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Finance

University of Lethbridge
Calgary, AB
09.2025

Skills

  • Cleaning and sanitation
  • Food Safety
  • Kitchen Sanitation
  • Safe Food Handling

Languages

English
Full Professional
French
Elementary

Certification

1. security license

2. CPR certificate

Timeline

Crew Trainer

McDonald's
03.2024 - Current

Manager

Bricks Kiln
01.2021 - 11.2023

Finance

University of Lethbridge
Nikhil Kaher