Nikhil Dadwal
EDMONTON,Alberta
Summary
Dynamic professional with a proven track record in customer consulting and problem resolution, honed at Lush West Edmonton Mall and Best Buy. Excelled in building strong customer and management relationships, enhancing client satisfaction and repeat business through adaptability and effective communication. Skilled in money handling and multi-task management, consistently achieving positive outcomes in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Lush West Edmonton Mall
Edmonton, Alberta
11.2024 - 01.2025
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
- Developed positive relationships with customers through friendly interactions.
Cashier Supervisor
Best Buy
Edmonton, Alberta
06.2024 - 10.2024
- Built and maintained working relationships with peers and upper management.
- Processed refunds and exchanges promptly according to established policies.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Education
BBA - Marketing
Northern Alberta Institute of Technology
Edmonton, None08-2026
Skills
- Account updating
- Multi-task management
- Customer consulting
- Adaptability and flexibility
- Problem resolution
- Verbal and written communication
- Problem-solving
- Money handling
- Client relations
- Calm demeanor
Accomplishments
- Got first prize at Automobile Competition held at NAIT.
Timeline
Customer Service Representative
Lush West Edmonton Mall
11.2024 - 01.2025
Cashier Supervisor
Best Buy
06.2024 - 10.2024
BBA - Marketing
Northern Alberta Institute of Technology
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