Nikhil Cherian
Langley,Canada
Summary
Detail-oriented and highly organized professional with over 8 years of experience in data management, reporting, administrative coordination, and customer record systems within fast-paced Canadian environments. Expertise includes maintaining accurate records, preparing structured documentation, and supporting operational workflows while upholding a strong commitment to confidentiality and meticulous attention to detail. Proven track record of enhancing data accuracy and process efficiency through effective cross-departmental collaboration underscores a dedication to excellence. Eager to contribute to a structured, compliance-driven organization and available for immediate employment.
Overview
4
4
years of professional experience
Work History
Internet Sales Manager
Go Dodge
Surrey, British Columbia
02.2025 - 09.2025
- Executed regular updates and maintenance of customer and transactional records in CRM systems, guaranteeing precise and comprehensive information management.
- Conducted data analysis and compiled regular reports to enhance performance monitoring and inform decision-making processes.
- Streamlined coordination of appointments and follow-ups to enhance interdepartmental communication.
- Implemented systematic documentation practices and organized records in alignment with established internal processes.
- Processed confidential customer data while adhering to strict standards of professionalism and confidentiality.
- Analyzed and optimized data entry and reporting workflows to improve accuracy and productivity.
- Analyzed market trends and implemented online marketing strategies to enhance vehicle visibility and foster customer interaction.
Sales Representative
Dams Ford Lincoln
Langley, British Columbia
09.2022 - 02.2025
- Maintained accurate and up-to-date records of customer interactions, transactions, and financial documentation
- Generated regular reports for management, supporting forecasting and operational planning
- Coordinated with finance, service, and administrative teams to ensure accurate documentation and timely processing
- Ensured compliance with internal record-keeping procedures and data standards
- Recognized as Employee of the Month (April 2023) for performance and operational efficiency
Commercial Sales Representative
Coast Appliances
Langley, British Columbia
11.2021 - 09.2022
- Managed client record maintenance and order tracking processes to support seamless operations for commercial accounts.
- Analyzed order status and delivery timelines, delivering comprehensive reports to inform operational strategies.
- Developed and implemented refined communication strategies to streamline interactions between sales operations and billing teams.
- Managed filing system organization to maintain accuracy in transactional record management.
- Evaluated existing workflows and implemented solutions to improve process coordination and productivity.
Education
BBA - Business Administration
Madurai Kamaraj University
India06-2017
Skills
- Microsoft Excel, Word, Outlook, Dynamics 365
- CRM Systems (DealerSocket, VinSolutions, Dynamics)
- Data entry, tracking, and reporting systems management
- Quick learner of any systems & softwares
- Online sales techniques
- Lead generation
- Social media advertising
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Languages
English
Full Professional
Malayalam
Native or Bilingual
Tamil
Professional Working
Hindi
Professional Working
Timeline
Internet Sales Manager
Go Dodge
02.2025 - 09.2025
Sales Representative
Dams Ford Lincoln
09.2022 - 02.2025
Commercial Sales Representative
Coast Appliances
11.2021 - 09.2022
BBA - Business Administration
Madurai Kamaraj University
CORE QUALIFICATIONS
- Accurate data entry and record management
- Report preparation, documentation, and file maintenance
- Strong attention to detail and organizational skills
- Experience handling confidential and sensitive information
- Proficiency in CRM and database systems
- Scheduling, coordination, and workflow support
- Cross-functional communication and teamwork
- Microsoft Office Suite (Excel, Word, Outlook)
CAREER HISTORY NOTE
- Planned Spousal Care & Parental Leave upon the birth of twins (Oct 2025 – Mar 2026)