Nikhil Chaudhary
Sales And Marketing Specialist
Toronto,Ontario
Summary
Persuasive negotiator and talented sales and marketing specialist, bringing top-notch team leadership, verbal communication and tactical planning skills gained during over a two year career. Demonstrated record of accomplishment in generating sales and building loyal customer base. Proven history of success in maintaining solid sales funnels.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Customer Sales Representative
Starbucks Coffee Canada
Brampton, ON
04.2022 - Current
- Teamed up and led initiatives to help implement customer-centric selling strategies increasing customer connections by 38%, making it the 3rd highest in the district in terms of customer volume and sales
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Cultivated and strengthened account relationships to achieve and exceed company targets.
Sales Associate
The Home Depot Canada Inc
Brampton, ON
09.2021 - 04.2022
- Increased customer satisfaction by assisting with product selection, making product recommendations, processing sales transactions and managing inventory, which led to increased & repetitive sales for the store
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Sales and Marketing Associate
OM Printers
Mumbai, Maharashtra
08.2019 - 04.2021
- Collaborated with cross-functional teams to create and execute target market strategies leading to a 32% increase in customer volume
- Increased sales and conversion performance by 20% by creating short and long term targets to be collaboratively achieved by the team and effectively managing and monitoring KPI’s set by the management
- Lead initiatives to secure long-term partnerships with key stakeholders and decision-makers at client companies through regular service calls and meetings
- Analyzed market trends and consumer behavior to create and deploy effective pricing strategies resulting in increased profitability by 25% in one quarter
- Implemented data-driven insights to optimize lead generation processes, resulting in a 41% increase in conversion rates
- Monitored product line sales and costs, compiling thorough progress reports using data analysis.
- Collaborated with sales and marketing teams to coordinate promotional activities.
Education
Post-Graduation Diploma - Business Management
Centennial College
Toronto, ON 05.2021 - 05.2022
Bachelors - Management Studies – Marketing
University of Mumbai
Mumbai, Maharashtra 06.2016 - 06.2019
Skills
Salesforce CRM
Cross functional Communication
Upselling and cross-selling
Product promotions
Account management
Product and service sales
Google Analytics
Canadian International Freight forwarders association certified
Microsoft Suite
Contract negotiations
Timeline
Customer Sales Representative
Starbucks Coffee Canada
04.2022 - Current
Sales Associate
The Home Depot Canada Inc
09.2021 - 04.2022
Post-Graduation Diploma - Business Management
Centennial College
05.2021 - 05.2022
Sales and Marketing Associate
OM Printers
08.2019 - 04.2021
Bachelors - Management Studies – Marketing
University of Mumbai
06.2016 - 06.2019