Nikhil Chandran
Mississauga,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Revenue Cycle Representative
IKS Health
08.2021 - 01.2023
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reconciled account information and reported figures in the general ledger by comparing them to bank account statements each month.
Customer Relationship Associate
Hedge Equities Ltd
07.2020 - 09.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered a constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
Sales Associate
Reliance Stores
02.2015 - 04.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Graduate Certificate - Business Analysis And Process Management
Sheridan College
Mississauga12.2023
Post Graduate Diploma in Retail And Management - Retail And Marketing
SCMS Cochin School of Business
Cochin,Kerala09.2021
Bachelor of Business Administration - International Management
Bharthiar University
Coimbatore,Tamil Nadu07.2019
Skills
- Communication skills
- Time Management
- Problem-Solving
- Leadership
- Technical skills
- Money Handling
Accomplishments
- Awarded “Employee of the Month” in Sep 2022.
- Exceeded monthly Target.
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Completed manager training program.
Timeline
Revenue Cycle Representative
IKS Health
08.2021 - 01.2023
Customer Relationship Associate
Hedge Equities Ltd
07.2020 - 09.2020
Sales Associate
Reliance Stores
02.2015 - 04.2016
Graduate Certificate - Business Analysis And Process Management
Sheridan College
Post Graduate Diploma in Retail And Management - Retail And Marketing
SCMS Cochin School of Business
Bachelor of Business Administration - International Management
Bharthiar University
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