Nikeah Schell
Strathmore,AB
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills. Proven ability to engage guests and streamline service processes, ensuring satisfaction and efficiency. Adept in cash handling and maintaining cleanliness standards, contributing to a positive dining experience.
Overview
9
9
years of professional experience
Work History
Server
Mike's Bar and Grill
06.2025 - 11.2025
- Provided exceptional customer service, ensuring satisfaction throughout dining experience.
- Assisted with menu knowledge, guiding patrons in food and beverage selections.
- Processed orders accurately using point-of-sale system, maintaining efficient service flow.
- Collaborated with kitchen staff to ensure timely meal delivery and quality standards.
Early Childhood Educator
Toddle Inn
06.2024 - 11.2025
- Designed and implemented engaging lesson plans for diverse learning styles.
- Fostered a nurturing environment to support children's emotional and social development.
- Collaborated with parents to track developmental milestones and address concerns.
- Utilized observation techniques to assess individual growth and learning needs.
Barista
Prairie Grounds
09.2022 - 09.2024
- Prepared high-quality coffee beverages following standardized recipes and customer preferences.
- Managed daily inventory of coffee beans, syrups, and supplies to ensure optimal product availability.
- Trained and mentored new baristas on equipment operation and customer service best practices.
- Streamlined workflow processes to enhance efficiency during peak service hours.
Flight Attendant
Air Canada Rouge
06.2016 - 06.2017
- Delivered exceptional customer service by addressing passenger inquiries and resolving issues promptly.
- Conducted safety demonstrations and ensured compliance with airline safety protocols during flights.
- Assisted passengers with boarding procedures, ensuring timely departures and smooth transitions.
- Collaborated with crew members to maintain cabin cleanliness and organization throughout flights.
Education
Certified Massage Therapy - Massage Therapy
Vicars School Of Massage
Calgary, AB06-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Customer service
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Server
Mike's Bar and Grill
06.2025 - 11.2025
Early Childhood Educator
Toddle Inn
06.2024 - 11.2025
Barista
Prairie Grounds
09.2022 - 09.2024
Flight Attendant
Air Canada Rouge
06.2016 - 06.2017
Certified Massage Therapy - Massage Therapy
Vicars School Of Massage