Nike Okoronkwo
Toronto,ON
Summary
Detail-oriented and self-motivated candidate with a background in project coordination and Scrum methodology. Proficient in Agile tools like MS project and Basecamp , seeking to leverage organizational and analytical skills to support clinical research initiatives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Guardme.CARES Ambassador/Customer Service Representative (Volunteer)
Guard.me International Insurance
02.2024 - Current
- Educated clients and answered questions about guard.me services and product.
- Organized weekly or bi-weekly information booths
- Provided support during engagement campaigns and other events
- Directed tutorials and resources for students about guard.me international insurance.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than 50 customers each day
Project Coordinator (Contract)
7ven Oaks Ltd
12.2023 - 12.2023
- Managed team in implementation of client's e-commerce platform, resulting in 25% increase in online sales.
- Led documentation of Agile sprint retrospectives meetings, improving team processes by 15%
- Leveraged project management tools such as Trello and basecamp for seamless communication and ensured prompt resolution of conflicts between team members
- Led development of project requirement documents, ensuring alignment with stakeholder expectations and achieving a reduction in scope change.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Verified quality of deliverables and conformance to specifications before submitting to clients
Education
Project Management -
Fleming College
Toronto, ONM.Sc. Clinical Biochemistry -
Middlesex University
Hendon, United Kingdom11.2023
Skills
- Status Reporting
- Project evaluation
- Presentations Skills
- Teamwork and Collaboration
- Communication Skills
- Organizational Skills
- Problem-solving skills
- Critical thinking skills
Certification
Certified Scrum Master (CSM) Scrum Alliance
Languages
English
Full Professional
Timeline
Guardme.CARES Ambassador/Customer Service Representative (Volunteer)
Guard.me International Insurance
02.2024 - Current
Project Coordinator (Contract)
7ven Oaks Ltd
12.2023 - 12.2023
Project Management -
Fleming College
M.Sc. Clinical Biochemistry -
Middlesex University
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