Summary
Overview
Work History
Education
Skills
Timeline
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Nikayla Dore

Calgary,AB

Summary

Motivated high school graduate with a solid academic record and a passionate for determination. Possesses strong teamwork and communication skills honed through active participation through past customer service opportunities. Excited to contribute effectively and eager to learn and grow in a professional environment.

Overview

3
3
years of professional experience

Work History

Counter Sales

Kal-tire
09.2023 - 12.2024
  • Greeted and assisted customers in a friendly and professional manner
  • Provided product knowledge and recommendations to customers based on their needs
  • Processed sales transactions accurately and efficiently using the company's POS system
  • Handled customer inquiries, concerns, and complaints in a timely and satisfactory manner.

Sales Associate

Once upon a child
10.2022 - 02.2023
  • Display merchandise to create an visually appealing sales floor that encourages customers to purchase accessories in addition to large furniture items
  • Looked through brought in bins and redeemed re-useable items
  • Organized new merchandise in an appealing display with clear signage to encourage customer sales and move overstocked items
  • Supported customers by offering advice, recommending tools, and upselling additional products
  • Assisted sales team by operating cash registers, tidying sales floor, and managing stock, when required.

Hostess

Denny's
06.2022 - 10.2022
  • Greeted and welcomed guests upon arrival, ensuring a positive first impression
  • Communicated with guests to understand their needs and provide excellent customer service
  • Maintained a clean and organized lobby and dining area, including setting and resetting tables
  • Collaborated with waitstaff and kitchen staff to ensure smooth and efficient service
  • Greeted and escorted customers to their table as soon as seating was available
  • Answered and directed phone calls as needed.

Education

High School Diploma -

Joanne Cardinal Schubert School
Calgary, AB
06.2024

Skills

  • Customers Service
  • Time management
  • Communication
  • Greeting guests
  • Active Learning
  • Cash Handling
  • Handling Complaints
  • Relationship Building
  • Team Building and Leadership

Timeline

Counter Sales

Kal-tire
09.2023 - 12.2024

Sales Associate

Once upon a child
10.2022 - 02.2023

Hostess

Denny's
06.2022 - 10.2022

High School Diploma -

Joanne Cardinal Schubert School

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Nikayla Dore