Nikaela Favela
Panera Bread
Redlands
12
years of professional experience
Operational leader with a strong background in training, mentoring, and succession planning. Known for building positive workplace culture, improving retention, and coaching managers and associates for consistent execution. Ready to support growth, productivity, and continuous improvement.
Work History
Operating Partner
11 Years 7 Months- Directed bakery-cafe operations, aligning daily execution with Panera Bread standards for food quality and guest experience.
- Reviewed P&L performance to identify cost-saving opportunities and improve profitability across locations.
- Coached managers and associates on labor controls, service recovery, and operational consistency.
- Implemented staffing and scheduling practices that supported coverage, productivity, and sales demand.
- Developed frontline talent through training, performance feedback, and succession planning for key roles.
- Led a high-performing team, fostering an environment of collaboration and continuous improvement.
- Enhanced employee retention rates by creating a positive work culture with open communication channels and career development opportunities.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Arts - Communications
Skills
Operational management
Process improvement
Data-driven decision making
Organizational development
Team collaboration
Cost management
Employee training
Team development
Timeline
Operating Partner
Panera Bread
03.2015 - CurrentRead More
California State University, San Bernardino
Bachelor of Arts from Communications
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