Nik Petros
Calgary
Summary
Dynamic hospitality professional with extensive experience as a Hotel and Bar Manager at Swans Hotel and Pub. Proven track record in enhancing profitability through innovative drink menus and effective inventory management. Skilled in team leadership and staff training, delivering exceptional customer service while ensuring compliance with health and safety standards.
Overview
6
6
years of professional experience
Work History
Hotel and Bar Manager
Swans Hotel and Pub
04.2020 - 01.2023
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Managed inventory control, optimizing stock levels to reduce waste and enhance profitability.
- Trained and mentored staff on cocktail preparation and customer service best practices.
- Developed innovative drink menus that reflected seasonal trends and customer preferences.
Food and Beverage Supervisor
Gorge Vale Golf Club
01.2018 - 03.2020
- Supervised daily operations of food and beverage service, ensuring compliance with health and safety standards.
- Coordinated staff schedules to optimize service efficiency during peak hours.
- Assisted in training new team members on service protocols and product knowledge.
- Monitored inventory levels, placing orders to maintain adequate stock for operations.
Bar Manager
Fireside Grill & Bar
10.2016 - 01.2018
- Assisted in managing daily bar operations, ensuring compliance with health and safety standards.
- Provided excellent customer service, handling guest inquiries and resolving issues promptly.
- Supported inventory management by tracking stock levels and assisting in orders.
- Maintained cleanliness and organization of bar area, adhering to sanitation guidelines.
Education
Bachelor of Science - Marketing
Mount Royal University
Calgary, None04-2015
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Leadership
Languages
English
Timeline
Hotel and Bar Manager
Swans Hotel and Pub
04.2020 - 01.2023
Food and Beverage Supervisor
Gorge Vale Golf Club
01.2018 - 03.2020
Bar Manager
Fireside Grill & Bar
10.2016 - 01.2018
Bachelor of Science - Marketing
Mount Royal University
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