NIJIN JOSEPH

• Kept work area clean and organized, promoting an efficient working environment.
• Identified opportunities for improvement, implementing changes to enhance machine performance and production outputs.
• Adhered to safety protocols during machine operation, minimizing workplace accidents and injuries.
• Maintained strong lines of communication between departments, fostering a collaborative work environment and timely resolution of issues.
• Monitored production operations, ensuring accurate documentation of work orders and product specifications.
• Supported continuous improvements initiatives by participating in problem-solving teams focused on enhancing operational efficiency.
• Collaborated with team members to optimize workflow, resulting in improved output quality and speed.
• Performed routine equipment maintenance such as cleaning and lubricating machines or replacing broken needles.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
• Enhanced customer service with timely and accurate information when handling inquiries.
• Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Optimized network performance, conducting regular updates and patches to software systems.
• Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
• Facilitated seamless software upgrades, minimizing disruptions to daily operations.
• Worked with diverse types of weather and ground conditions.
• Demonstrated to customers proper methods for operating equipment after it had been installed.

• Collaborated with Workshop Manager to develop long-term strategies for growth and improvement within the department.
• Fostered positive teamwork dynamics among staff members through open communication channels and conflict resolution techniques when necessary.
• Reduced downtime in the workshop by maintaining equipment and scheduling regular maintenance checks.
• Assisted in managing a team of technicians, providing guidance and support for optimal productivity.
• Oversaw workshop cleanliness and organization regularly, creating a professional atmosphere conducive to productivity.

Handled service operations for a variety of mechanical devices such as air compressors, motors, pumps plus hydraulic and pneumatic machinery.

Executed tasks with diverse equipment such as lathes, grinders, and drilling machines.