Nijantha Thayanithy
Oshawa,ON
Summary
Dynamic and detail-oriented professional with proven experience at Extendicare Health Services, adept in time management and resident support. Excelled in reducing move-in/move-out wait times, enhancing resident satisfaction through effective conflict resolution, and promoting health with nutritious meal planning. Demonstrates a strong work ethic and exceptional team collaboration skills, ensuring high-quality residential care. Resident services professional with history of supporting tenant satisfaction and community engagement. Known for collaborative team efforts and achieving results in dynamic environments. Skilled in conflict resolution and tenant relations, bringing reliability and adaptability to every task.
Overview
3
3
years of professional experience
Work History
Resident Assistant
Extendicare Health Services
06.2021 - Current
- Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
- Responded to room transfers, incident reports, and maintenance requests.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Served nutritious meals while accommodating dietary restrictions, enhancing overall health through balanced nutrition choices.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
Education
HEALTH CARE - Personal Support Worker
JRS COLLEGE
Toronto, ON05-2016
High School Diploma -
Greenwood Secondary School
Toronto, ON06-2012
Skills
- Time Management
- Team Player
- Supportive
- Activity Planning
- Resident support
- Residential support
- Laundry
- Bed making
Languages
English
Professional Working
Timeline
Resident Assistant
Extendicare Health Services
06.2021 - Current
HEALTH CARE - Personal Support Worker
JRS COLLEGE
High School Diploma -
Greenwood Secondary School
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