Nijah Wilson
Summary
With a background in dynamic educational and sales environments, I have developed strong communication, organizational, and problem-solving skills. I am enthusiastic about transitioning into diverse fields to utilize these abilities for driving success and fostering growth. My dedication lies in contributing to a positive and productive workplace, where I can make a meaningful impact.
Overview
7
7
years of professional experience
Work History
Inventory Control Specialist
Westlake Ace Hardware
01.2025 - 08.2025
- Completed daily cycle counts to maintain accuracy of records.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Coordinated cross-functional teams during physical inventories, ensuring accurate counts while minimizing disruption to daily operations.
- Facilitated communication between departments regarding inventory-related matters, promoting a collaborative approach to problemsolving.
- Enhanced operational efficiency by developing and implementing effective inventory control policies and procedures.
- Performed data entry, completed proper paperwork, and filled claims (i.e. shortages, overages, incorrect SKUs)
- Compared shipping orders and invoices against contents received to verify accuracy.
Volleyball Coach
Berkley Hall School
02.2025 - 05.2025
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
- Ensured athlete safety during practices and competitions by following proper protocols and guidelines.
- Reviewed and updated game strategies and techniques to optimize training sessions.
- Improved team performance by developing and implementing strategic game plans and practice sessions.
- Tailored coaching methods to suit individual player needs, enhancing their overall development and confidence on court.
Educator
STAR Education
03.2024 - 11.2024
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Fostered a positive and inclusive environment for students
- Effective communication with parents and caregivers
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Organized classroom activities and resources to enhance the learning experience
Front Desk/Sales Associate
Box Union
08.2023 - 04.2024
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
- Utilized property management software effectively to manage bookings, cancellations, and payment processing.
- Resolved guest complaints efficiently, demonstrating effective problem-solving skills to maintain positive relationships.
- Established rapport with repeat customers through personalized service that fostered loyalty towards the brand.
- Oversaw data management, sales tracking, and quality control
- Assisted in training new team members on company policies and best practices for optimal performance.
Recreational Assistant
City of Los Angeles - Exposition Center
06.2019 - 12.2021
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Communicated updates to parents and caregivers, ensuring a positive experience
- Supervised children in various activities, fostering a safe and engaging environment
- Contributed to team success by taking on additional responsibilities during peak periods or staff absences.
- Collaborated with staff to encourage participation and support children's needs
- Seasonal
Sales Associate (Seasonal)
Foot Locker
07.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed inventory organization and enhanced the customer shopping experience
- Provided in-person and phone support to address customer inquiries
Sales Associate
JOANN
06.2019 - 10.2019
- Organized inventory and ensured product displays were appealing
- Handled cash transactions efficiently while adhering to company cash handling policies
- Responded to customer inquiries and provided knowledgeable assistance
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Coach
LA West Volleyball Club
05.2018 - 01.2019
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Instructed players in fundamental volleyball techniques, emphasizing skill development
- Motivated and guided athletes to improve performance and teamwork
- Organized and facilitated practice sessions to reinforce skills
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Education
Bachelor of Science - Herbal Science
Bastyr University
Kenmore, WA05-2027
Pre-Medicine and Psychology
Santa Monica College
Santa Monica, CA05-2025
Pre-Medicine and Psychology
California State University, Northridge
05-2020
High School Diploma -
Fairfax High School
05-2018
Skills
- Strong communication and interpersonal skills
- Adaptability to work with diverse age groups
- Proficient in multitasking and managing priorities
- Goal-oriented with a focus on achieving results
- Confident in providing exceptional customer service
- Effective under pressure with strong leadership abilities
- Experience in training and onboarding new team members
- Problem-solving
- Time management
- Conflict resolution
- Cultural awareness
- Cycle counting
Timeline
Volleyball Coach
Berkley Hall School
02.2025 - 05.2025
Inventory Control Specialist
Westlake Ace Hardware
01.2025 - 08.2025
Educator
STAR Education
03.2024 - 11.2024
Front Desk/Sales Associate
Box Union
08.2023 - 04.2024
Sales Associate (Seasonal)
Foot Locker
07.2019 - 01.2020
Recreational Assistant
City of Los Angeles - Exposition Center
06.2019 - 12.2021
Sales Associate
JOANN
06.2019 - 10.2019
Coach
LA West Volleyball Club
05.2018 - 01.2019
High School Diploma -
Fairfax High School
Bachelor of Science - Herbal Science
Bastyr University
Pre-Medicine and Psychology
Santa Monica College
Pre-Medicine and Psychology
California State University, Northridge
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