Summary
Overview
Work History
Education
Skills
Timeline
Generic

Niharika Rajput

Toronto,ON

Summary

Seeking an opportunity to make an impactful contribution and launch a successful career journey in the Canadian customer service landscape.

Motivated and adaptable customer service enthusiast with a strong aspiration to excel in customer-facing roles, leveraging a proven background in dealing with people. Eager to apply communication skills and cultural sensitivity to enhance customer satisfaction.

Availability:

Monday to Thursday:- 7:00 AM - 2:00 PM

Friday to Sunday:- 7:00 AM- 10:00 PM

Overview

5
5
years of professional experience

Work History

Technical Recruiter

Nexra Inc
05.2023 - 08.2023
  • Conducted phone interviews to assess the applicant's relevant knowledge, skills, experience, and aptitudes.
  • Built strong relationships with candidates to ensure an excellent hiring experience.
  • Used Boolean searches to develop applicant portfolios for expected openings.
  • Wrote and posted technical job descriptions

Talent Advisor

Western Union
03.2018 - 04.2023
  • Accountable for designing, planning, and coordinating sourcing efforts across local, regional, and global activities
  • Designed and implemented Diversity hiring program, resulting in a significant increase in the diversity ratio from 26% to 38%.
  • Initiated initiatives like Women in Tech Hiring to foster a more inclusive workforce.
  • Actively participate in campus hiring initiatives, including hackathons, to attract top talent from universities.
  • Collaborate with academic institutions to strengthen relationships and create a robust pipeline of skilled candidates.

Education

Post-Degree Certificate - Human Resource Management

York University
Toronto, ON
01.2024

MBA - Marketing

Gujarat Technical University
Vadodara
08.2014

Skills

Communication

Interpersonal

Problem Solving

Team Work

Critical Thinking

Emotional Intelligence

Empathetic

Timeline

Technical Recruiter

Nexra Inc
05.2023 - 08.2023

Talent Advisor

Western Union
03.2018 - 04.2023

Post-Degree Certificate - Human Resource Management

York University

MBA - Marketing

Gujarat Technical University

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Niharika Rajput