Niharika Patel
Mississauga,ON
Summary
Well-versed in reading financial statements, digital records and reports. Skilled at leading, monitoring and motivating subordinates to produce accurate and efficient work. Excellent trainer, mentor and problem-solver.
Overview
6
6
years of professional experience
Work History
AML Operations
TD Bank - AMCB
Toronto, Ontario
05.2024 - Current
- Monitored customer accounts for any changes that may require further investigation or review.
- Maintained up-to-date knowledge of current AML trends, regulations, and best practices.
- Assessed risks associated with certain customers based on their profile information.
- Created automated tools to track customer activity more efficiently.
- Prepared detailed reports for management regarding AML compliance issues.
Fraud Analyst
Royal Bank Of Canada
Mississauga, Ontario
01.2023 - 12.2023
- Utilized specialized software tools designed for detecting patterns associated with fraudulent activity.
- Investigated cases of suspected fraudulent activities, including tracing money trails and analyzing documents.
- Responded quickly to customer inquiries about possible fraudulent activity on their accounts.
- Conducted interviews with customers to verify their identity and validate information.
- Generated daily, weekly, monthly, quarterly reports on fraud trends and patterns.
- Maintained up-to-date knowledge of relevant federal laws regarding fraud prevention.
Administrative Assistant
Linde Canada Inc.
Mississauga, Ontario
11.2022 - 12.2022
- Updated contact lists regularly when changes occur in employee status or contact information.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Developed and maintained filing systems for confidential documents and records.
- Managed database systems containing customer contact information.
- Processed invoices for payment using accounting software applications.
Customer Service Representative
Walmart - e commerce department
Mississauga, Ontario
10.2021 - 06.2022
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Resolved customer complaints promptly and efficiently.
- Conducted regular follow-up calls with customers after resolving their issues.
- Implemented innovative methods for streamlining the customer service process.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided accurate information about products and services to customers.
Data Analyst
S&P Global Private Limited
Ahmedabad, Gujarat , India
07.2018 - 12.2020
- Developed dashboards with Tableau to monitor key performance indicators.
- Provided data-driven solutions to support decision making.
- Translated raw data into meaningful information using statistical techniques.
- Optimized existing database structures for better performance on analytics tasks.
- Collaborated with cross-functional teams to prioritize business and information needs.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Performed data entry, data cleaning, and data coding for analysis.
Education
High School Diploma -
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON08-2022
MBA - Business Management Studies (BMS)
K.S School of Business Management
Ahmedabad05-2017
Skills
- Compliance Training
- Internal Controls
- Audit Support
- Professional Demeanor
- Corporate Audits
- General accounting
Timeline
AML Operations
TD Bank - AMCB
05.2024 - Current
Fraud Analyst
Royal Bank Of Canada
01.2023 - 12.2023
Administrative Assistant
Linde Canada Inc.
11.2022 - 12.2022
Customer Service Representative
Walmart - e commerce department
10.2021 - 06.2022
Data Analyst
S&P Global Private Limited
07.2018 - 12.2020
High School Diploma -
Sault College of Applied Arts And Technology
MBA - Business Management Studies (BMS)
K.S School of Business Management
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