Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Niharika Niharika

Edmonton,AB

Summary

Dynamic host with over six years' experience enhancing guest experiences through exceptional service and efficient management. Proven track record in boosting customer satisfaction through streamlined processes and effective team training.

Overview

6
6
years of professional experience

Work History

Host

Cora Breakfast And Lunch
Nashville, TN
01.2023 - 07.2025
  • Greeted 100+ guests daily, enhancing dining experience
  • Managed reservations, optimizing seating capacity by 20%
  • Trained new staff, increasing efficiency by 15%

Front Desk Associate

The Urban Fork
Murfreesboro, TN
01.2020 - 12.2022
  • Assisted 150+ customers weekly with seating arrangements
  • Increased customer satisfaction scores by 10%
  • Resolved guest complaints promptly, ensuring loyalty

Education

Master's - Hospitality Management

University of Southern California
Los Angeles, California
06.2017

Bachelor's - Business Administration

University of California
Berkeley, California
06.2015

Skills

  • Customer Service
  • Guest Relations
  • Reservation Management
  • Conflict Resolution
  • Time Management
  • Staff Training
  • Problem Solving
  • POS Systems

Languages

Spanish
Elementary
French
Elementary
German
Professional Working

Timeline

Host

Cora Breakfast And Lunch
01.2023 - 07.2025

Front Desk Associate

The Urban Fork
01.2020 - 12.2022

Bachelor's - Business Administration

University of California

Master's - Hospitality Management

University of Southern California
Niharika Niharika