Dynamic and results-driven hospitality leader with over 4 years of progressive experience in housekeeping management across luxury and lifestyle hotel brands. Proven track record of elevating cleanliness scores, optimizing department budgets, and leading high-performing teams in fast-paced environments. Known for hands-on leadership, cross-functional collaboration, and a strong commitment to delivering exceptional guest experiences. Multilingual and bringing a culturally responsive approach to team leadership and guest service in diverse environments.
Budgeting expertise
Conflict resolution
Health and safety compliance
Training and mentoring
Payroll administration
Inter-department collaboration
Problem-solving
Time management
Excellent communication
Opera, Lightspeed and OnQ PMS expertise