Summary
Overview
Work History
Education
Skills
Timeline
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Nihar Mehta

Director of Housekeeping- Renaissance Montreal Centre-Ville
Montreal

Summary

Dynamic and results-driven hospitality leader with over 4 years of progressive experience in housekeeping management across luxury and lifestyle hotel brands. Proven track record of elevating cleanliness scores, optimizing department budgets, and leading high-performing teams in fast-paced environments. Known for hands-on leadership, cross-functional collaboration, and a strong commitment to delivering exceptional guest experiences. Multilingual and bringing a culturally responsive approach to team leadership and guest service in diverse environments.

Overview

5
5
years of professional experience
17
17
years of post-secondary education
5
5
Languages

Work History

Director of Housekeeping

Renaissance Hotel
Montreal, Quebec
02.2024 - Current
  • Elevated cleanliness scores by 6% year-over-year.
  • Manage a team of over 30 housekeeping professionals.
  • Controlled department budget while increasing productivity of the team while maintaining brand standards and room quality.
  • Reduced employee turnover rate by fostering a positive work environment.
  • Administer weekly payroll for the employees, verifying hours and esnuring compliance with labor regulations.

Assistant Director of Housekeeping

Humaniti Hotel, Autograph Collection
Montreal, Quebec
12.2022 - 02.2024
  • Implemented use of GXP in the housekeeping department- Marriott's internal system to enhance overall operations.
  • Improved operational flexibility by cross-training staff to counter staffing challenges.
  • Directed day-to-day cleaning services for private residences and scheduled visits as required.

Assistant Director of Housekeeping

Hilton Garden Inn & Homewood Suites
Montreal, Quebec
07.2022 - 12.2022
  • Established clear lines of communication between housekeeping staff and other departments, fostering a collaborative work environment.
  • Helped achieve a score of 99% during annual BSA.
  • Assisted in budget planning and cost management efforts for the department, contributing to overall financial goals.

Housekeeping Supervisor

Hilton Garden Inn & Homewood Suites
Montreal, Quebec
03.2022 - 07.2022
  • Supported operations during post-pandemic ramp-up, ensuring smooth reopening of floors and amenities.
  • Trained and mentored new hires on cleaning protocols and guest service standards.

Housekeeping Stylist

Four Seasons Hotels and Resorts
Montreal, Quebec
12.2021 - 04.2022
  • Delivered luxury room preparation and turn-down service in a Forbes 5-star environment.
  • Worked with HotSOS to track and respond to real-time service requests.

Housekeeping Specialist

Hôtel Le Germain
Montreal, Quebec
08.2021 - 12.2021
  • Recognized by manager for consistency during high-occupancy weekends.
  • Checked and re-stocked in-room minibars according to daily inventory standards following property SOPs and loss-prevention protocols.

Housekeeping Specialist

Fairmont Le Manoir Richelieu
Charelvoix
04.2021 - 08.2021
  • Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.

Team Lead Manager

WeCook
Montreal, Quebec
08.2020 - 03.2021
  • Fostered teamwork, open communication, and coached team members to meet quality and productivity standards.

Team Captain

SSP Group Plc.
Montreal, Quebec
01.2020 - 03.2020
  • Supported scheduling and safety compliance while overseeing front-line staff in a fast-paced environment.

Education

DEC - Hospitality Administration/Management

Collège LaSalle
Montreal, QC
01.2020 - 06.2022

High School Diploma -

Mother's Public School
06.2005 - 04.2019

High School Diploma -

Ida B. Wells High School
08.2017 - 06.2018

Skills

Budgeting expertise

Conflict resolution

Health and safety compliance

Training and mentoring

Payroll administration

Inter-department collaboration

Problem-solving

Time management

Excellent communication

Opera, Lightspeed and OnQ PMS expertise

Timeline

Director of Housekeeping

Renaissance Hotel
02.2024 - Current

Assistant Director of Housekeeping

Humaniti Hotel, Autograph Collection
12.2022 - 02.2024

Assistant Director of Housekeeping

Hilton Garden Inn & Homewood Suites
07.2022 - 12.2022

Housekeeping Supervisor

Hilton Garden Inn & Homewood Suites
03.2022 - 07.2022

Housekeeping Stylist

Four Seasons Hotels and Resorts
12.2021 - 04.2022

Housekeeping Specialist

Hôtel Le Germain
08.2021 - 12.2021

Housekeeping Specialist

Fairmont Le Manoir Richelieu
04.2021 - 08.2021

Team Lead Manager

WeCook
08.2020 - 03.2021

Team Captain

SSP Group Plc.
01.2020 - 03.2020

DEC - Hospitality Administration/Management

Collège LaSalle
01.2020 - 06.2022

High School Diploma -

Ida B. Wells High School
08.2017 - 06.2018

High School Diploma -

Mother's Public School
06.2005 - 04.2019
Nihar MehtaDirector of Housekeeping- Renaissance Montreal Centre-Ville