Nihan Mukhtar
PICKERING,ON
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to SHN. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PHARMACY TECHNICIAN
Shoppers Drug Mart / Pharmaprix
10.2010 - Current
- Manage, prepare and check compliance packaging
- Receiving verbal prescriptions from prescribers and process prescription transfers
- Signing on new and refill prescriptions as permissible
- Maintain proper storage and security conditions for drugs.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
PHARMACY TECHNICIAN
MediSystem
09.2012 - 11.2012
- Maintain proper storage and security conditions for drugs
- Supply and monitor robotic machines that dispense medicine into containers and label the containers.
PHARMACY TECHNICIAN
Toronto East General Hospital
09.2010 - 02.2011
- Dispensing (Continuous Infusion, Narcotics and Medications)
- Sterile compounding of simple products
- Receiving and manufacturing
- Maintain proper storage and security conditions for drugs
- Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels
- Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods
- Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages
- Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques
- Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery
- Restock intravenous (IV) supplies and add measured drugs or nutrients to IV solutions under sterile conditions to prepare IV packs for various uses, such as chemotherapy medication.
SALES ASSOCIATE
Laura Store, Laura Petites, Plus
06.2010 - 10.2010
- Participating in overall store growth
- Greet customers and ascertain what each customer wants or needs
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Ticket, arrange and display merchandise to promote sales.
Education
Pharmacy Technician Healthcare -
CENTENNIAL COLLEGE
High School Diploma -
WOBURN COLLEGIATE INSTITUTE
Skills
- Excellent dispensing and compounding skills
- CPR and First Aid Certified
- Excellent Pharmacy software skills in HealthWatch, Delta, Flexipharm and Kroll
- Knowledgeable and can differentiate between brand and generic drug names and understand their clinical use
- Time conscious and works diligently
- Registered as a Pharmacy Technician in good standing with the Ontario College of Pharmacists (OCP)
- Skilled in shipment management and filing prescriptions
- Quick to incorporate and eager to learn
- Hard working, reliable and willing to collaborate in a team situation
- Excellent attitude and work habits
- Creative and practical in problem solving
- Enthusiastic, personable, professional in appearance and manner
- Adaptable and have ability to work well under pressure
Certification
Registered Pharmacy Technician, Rpht
CPR/First Aid Instructor, Canadian Red Cross
Injection Certification, Ontario Pharmacists Association
Timeline
PHARMACY TECHNICIAN
MediSystem
09.2012 - 11.2012
PHARMACY TECHNICIAN
Shoppers Drug Mart / Pharmaprix
10.2010 - Current
PHARMACY TECHNICIAN
Toronto East General Hospital
09.2010 - 02.2011
SALES ASSOCIATE
Laura Store, Laura Petites, Plus
06.2010 - 10.2010
Pharmacy Technician Healthcare -
CENTENNIAL COLLEGE
High School Diploma -
WOBURN COLLEGIATE INSTITUTE