Nihal Patel
Mississauga
Summary
Results-driven Human Resources and Business Development professional with experience in recruitment, employee relations, training & development, and HR administration. Proven ability to streamline HR processes, enhance workforce engagement, and support compliance initiatives. Adept at collaborating with cross-functional teams to drive efficiency and organizational success. Passionate about fashion, luxury retail, and technology-driven HR solutions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HR & Training Coordinator (Part-time)
Walmart Canada
01.2023 - Current
- Assisted in recruitment efforts by screening resumes, scheduling interviews, and supporting the hiring process for store-level roles
- Supported onboarding and training initiatives by preparing orientation materials and ensuring new hires understood company policies and workplace safety regulations
- Maintained employee records and documentation, ensuring compliance with HR policies and labor laws
- Collaborated with department managers to address employee concerns and improve engagement strategies
- Provided administrative support for performance evaluations, attendance tracking, and HR reporting
- Contributed to workplace safety initiatives, helping to maintain compliance with company safety standards and provincial regulations
- Recognized as Safety Hero of the Month for proactive risk management and workplace safety improvements
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Led cross-functional teams comprised of subject matter experts to create collaborative solutions addressing complex organizational challenges through targeted skills development efforts.
- Achieved significant improvements in employee performance metrics by identifying skill gaps and delivering targeted training programs.
- Developed and implemented successful onboarding program.
Business Development Manager
Urban Company
01.2020 - 01.2022
- Company Overview: India
- Managed and optimized relationships with key vendors, ensuring seamless service delivery and high client satisfaction while driving operational excellence
- Spearheaded the development and execution of training programs for service professionals, enhancing knowledge on business policies, quality standards, and customer engagement strategies
- Led market research initiatives, analysing competitor landscapes and identifying growth opportunities that informed strategic decisions for service expansion and process improvement
- Collaborated with marketing, sales, and operations teams to enhance brand positioning, customer acquisition, and overall business growth
- Directed cross-functional initiatives to streamline workflows, improving service delivery timelines and contributing to significant revenue growth
- Provided high-level administrative support in benefit program management, resolving issues and improving customer relationship management strategies
- India
Education
Post-Graduation - Marketing Management
B.K. School of Management
Bachelor of Commerce (B.Com.) -
H.L. College of Commerce
Graduate Certificate - Human Resource Management and Business Management
Algoma University
Toronto, ON12-2024
Skills
- Recruitment & Talent Acquisition
- HR Administration & Compliance
- Employee Relations & Engagement
- Training & Development Programs
- HRIS & ATS Systems (SAP, Workday)
- Workplace Safety & Risk Management
- Onboarding & Orientation
- Performance Management Support
- Data Analysis & Reporting
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Schedule management
- Leadership training
- Employee coaching
- Human resources
Accomplishments
- Currently pursuing CHRP designation, strengthening expertise in Human Resources and Compliance.
- Safety Hero of the Month (09/01/23): Recognized at Walmart for proactive risk management and workplace safety commitment.
Certification
CHRP Candidate. | In-Process |
HR Management & Compliance Certification – LinkedIn Learning
HRIS Certification | In-Progress |
Timeline
HR & Training Coordinator (Part-time)
Walmart Canada
01.2023 - Current
Business Development Manager
Urban Company
01.2020 - 01.2022
Post-Graduation - Marketing Management
B.K. School of Management
Bachelor of Commerce (B.Com.) -
H.L. College of Commerce
Graduate Certificate - Human Resource Management and Business Management
Algoma University
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