Nigel West
OSHAWA,ON
Summary
At Enbridge Gas Distribution, I excelled as an Operations Technician skilled in troubleshooting, equipment maintenance, and quality control. Strong team player known for adaptability and consistent results in dynamic environments. Known for reliability and effective collaboration. My proactive approach to maintenance and commitment to regulatory compliance significantly improved customer satisfaction and operational sustainability.
Overview
41
41
years of professional experience
Work History
Operations Technician
Enbridge Gas Distribution
04.1982 - 05.2023
- Demonstrated expertise in equipment operation.
- Conducted thorough root cause analyses to minimize system disruptions.
- Served as a trusted resource for technical guidance, offering valuable input during critical decision-making processes and fostering a culture of continuous learning within the team.
- Reduced equipment downtime through regular maintenance checks.
- Provided exceptional customer support by promptly addressing concerns and taking proactive measures to prevent future issues from arising.
- Ensured compliance with industry regulations.
- Optimized energy use for sustainability, implementing eco-friendly practices in daily operations.
- Increased customer satisfaction, meticulously maintaining equipment to ensure high-quality output.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Fitters Ticket G2 - Gas Appliance Maintenance And Repair
George Brown College
Toronto, ONSkills
- Lockout and tagout procedures
- 5S principles
- Threat detection
- First-aid and CPR
- Problem-solving abilities
- Multitasking
- Reliability
- Professionalism
- Quality Assurance
- Adaptability
- Problem-solving aptitude
- Regulatory Compliance
Languages
English
Native or Bilingual
Timeline
Operations Technician
Enbridge Gas Distribution
04.1982 - 05.2023
Fitters Ticket G2 - Gas Appliance Maintenance And Repair
George Brown College
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