Summary
Overview
Work History
Education
Skills
Languages
references available
Timeline
CustomerServiceRepresentative

Nigel Ronan

Tottenham,Ontario

Summary

Results-oriented Senior Account Manager with demonstrated success in Reputation management, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members. Strong active listening and persuasion skills. Adaptable and motivated by new challenges.

Overview

21
21
years of professional experience

Work History

Senior Account Manager

Reputation.ca
07.2021 - Current
  • Continuously monitor and track clients reputation on various outlets, e.g. search engines, social media, blogs & social communities, consumer forums, etc.
  • Build, maintain and manage a positive online presence and reputation for individuals and organizations
  • Facilitate strategies to maximize the impact of positive online content and minimize the impact of negative online content

Account Executive

Bayshore Broadcasting
10.2019 - 02.2021
  • Promoted radio and digital advertising solutions in South Georgian Bay for Bayshore Broadcasting
  • Increased advertising revenue by approaching new clients, developing a relationship and providing excellent customer service
  • Prepared and delivered sales presentations to new and existing clients.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.

Media Strategist

Hearts and Science
03.2018 - 09.2018
  • Negotiated, bought and managed English and French media, estimated ratings and ensured audience delivery for Procter & Gamble
  • Tracked expenditures to ensure compliance of budget
  • Worked closely with junior team members to ensure contracts were verified and campaigns were entered and maintained accurately.
  • Negotiated favorable advertising rates for clients, securing valuable media placements within budget constraints.
  • Increased brand awareness by developing and implementing strategic media plans tailored to client objectives.

Account Executive - Freelance

Top Drawer Creative
04.2014 - 07.2014
  • Planned and purchased TV, Radio, OOH Direct Mail and Digital campaigns for Golf Town, Liquor Stores of North America and Michael's Craft Stores
  • Compiled and analyzed Media Research and provided insights to clients
  • Communicated with Internal Agency Teams and Creative Clients.

Investment Supervisor

ZenithOptimedia
07.2011 - 01.2012
  • Negotiated long term commitments and established appropriate volume/continuity discount levels for General Mills, Nestle and L'Oreal
  • Reviewed vehicle/programming/day parting selection and discount levels with individual buyers
  • Conducted and maintained regular status meeting and issued meeting summaries.

Investment Supervisor

Starcom Worldwide
01.2005 - 01.2011
  • Supervised television and radio advertising campaigns for Kellogg's, Silk SoyMilk, TD Bank, Samsung Electronics, PetSmart, and Luxottica
  • Verified preliminary and post buy delivery and tracked buyer performance
  • Established and maintained communications process with Media Buying group and internal teams.

Investment Buyer

Starcom Worldwide
01.2003 - 01.2005

Education

Diploma - Advertising Media Sales Program

Humber College
01.2000

Skills

  • Deadline Management
  • Customer Service
  • Business Plan Execution
  • Client Relationship Management
  • Data Analysis
  • Issue Resolution
  • Project Management
  • Excellent Negotiation Skills

Languages

English
Native or Bilingual

references available

True

Timeline

Senior Account Manager

Reputation.ca
07.2021 - Current

Account Executive

Bayshore Broadcasting
10.2019 - 02.2021

Media Strategist

Hearts and Science
03.2018 - 09.2018

Account Executive - Freelance

Top Drawer Creative
04.2014 - 07.2014

Investment Supervisor

ZenithOptimedia
07.2011 - 01.2012

Investment Supervisor

Starcom Worldwide
01.2005 - 01.2011

Investment Buyer

Starcom Worldwide
01.2003 - 01.2005

Diploma - Advertising Media Sales Program

Humber College
Nigel Ronan