Nigeena Azizi

• Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
• Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
• Verified accuracy of medication orders and entered data into pharmacy system.
• Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.

• Participated in leisure activities with clients including playing cards, reading books, going for walks.
• Developed positive relationships with clients by providing emotional support and companionship.
• Organized recreational activities for the elderly including music therapy sessions, art classes and outdoor walks.

• Handled all pharmacy customer-related questions, kept a record of all inventory and organized department.

• Performed computer functions, ie. Patient info entry/update, scanning out prescriptions, price check, and maintaining good social interaction with patients.

• Achieved an understanding of good customer relations, the importance of keeping patient information private and the use of the Telson gun appropriately for inventory.

• Registered patients onto the system and preparing patient documents and files.
• Utilized communication skills while answering phone calls and setting up patient
  appointments.
• Maintained clinic reputation by delivering outstanding customer service and managing
  reception of patients.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.