Nigar Sultana Hossain
Toronto,Canada
Summary
Logical Analyst polished in maintaining system processes, conducting requirement analysis, and defining configuration specifications. Reputable and hardworking professional with many years of hands-on experience developing and providing in-depth analysis of customer service offerings and performance metrics. Tech-savvy leader possessing solid SQL query writing skills coupled with deep knowledge of visualization tools and techniques.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SR. ANALYST, REGULATORY COMPLIANCE
Loblaw Companies Limited
Brampton
01.2021 - Current
- Manage and oversee regulatory categories, ensuring compliance for Loblaw, Shoppers Drug Mart, and Franchise stores across Elevator, Generator, and Fire Protection systems
- Create and implement national programs for stores that adhere to rules and regulations set by regulatory bodies
- Assist with RFP processes, analyze bids, and select qualified vendors to align solutions with business priorities and budgets
- Designed a standardized Performance Review Template for vendor evaluations and led supplier reviews to implement corrective actions and improve quality of service
- Plan annual budgets to optimize resources, approve ad hoc repairs and modernizations, and ensure spending stays within the capital budget
- Liaise with regulatory bodies and inspectors to address infractions and ensure corrective actions are taken to fulfil regulations and avoid fines
- Assisted with the development and training of Preventative Maintenance Module for new maintenance platform called Officetrax 2.0
- Executed the onboarding of Franchisees to the Maintenance Integration program for regulatory categories and facilitated their adoption of Officetrax 2.0
SR. STORE PROCUREMENT COORDINATOR
Loblaw Companies Limited
Brampton
01.2019 - 01.2021
- Oversaw procurement needs of various Loblaw store banners such as Provigo, Real Canadian Superstores, Maxi, Freshmart etc
- Utilized SAP to generate and manage purchase orders for store equipment such as grocery shelves, shopping carts, and signage
- Coordinated with store managers/operations, District Managers (DM), and vendors to ensure accurate ordering while analyzing store requests and quantities to uphold banner standards and fixture layouts
- Optimized procurement processes by developing a guidebook, reducing equipment ordering times and increasing efficiency
- Supported Accounts Payable team by investigating pricing discrepancies, tax code errors, and resolved various invoicing issues
- Managed over million-dollar budgets in the Quebec and Atlantic region
- Built professional and positive relationships with vendors and internal stakeholders, including DMs, maintenance managers, and store support teams
PROJECT COORDINATOR
Kingspan Insulated Panels
Caledon
01.2016 - 01.2019
- Reviewed shop drawings, project scope, purchase orders, budgets, and quotations to ensure project requirements were being met
- Scheduled projects based on inventory, drafting lead times, production availabilities, and customer onsite dates
- Processed status reports, produced change orders, maintained documents on databases, coordinated deliveries, and completed closeout documents
- Facilitated meetings and created presentations for clients and management
- Served as the main point of contact and support for customers, contractors, as well as the Kingspan Engineering, IT, Drafting, and production department
- Performed risk assessments to resolve issues, mitigate project delays, and control cost increases
- Reduced production failures by 90-95% through rigorous quality checks before final production phase
- Suggested improvements to better synchronize Salesforce and SAP; on average, decreased order processing by 20 minutes
Education
BACHELOR OF COMMERCE - Human Resources Management
John Molson School of Business
Montreal, QC01.2015
Skills
- Project management skills
- Risk assessment skills
- Communications skills
- Team player
- Budget control
- Leadership skills
- Detail oriented
- Time management skills
- Organizational skills
- Cost-Benefit Analysis
- Vendor Management
- Performance Management
- Outlook
- Officetrax
- Word
- Excel
- PowerPoint
- SAP ERP
Certification
Project Management Professional (PMP) - Pursuit, Foundations of Project Management, University of Toronto, Toronto, ON, 04/01/25
Languages
- English, Fluent
- French, Intermediate
- Bengali, Fluent
- Hindi, Intermediate
Timeline
SR. ANALYST, REGULATORY COMPLIANCE
Loblaw Companies Limited
01.2021 - Current
SR. STORE PROCUREMENT COORDINATOR
Loblaw Companies Limited
01.2019 - 01.2021
PROJECT COORDINATOR
Kingspan Insulated Panels
01.2016 - 01.2019
BACHELOR OF COMMERCE - Human Resources Management
John Molson School of Business
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