Summary
Overview
Work History
Education
Skills
Languages
References
Certification
Timeline
Generic

Nigar Jabbarova

Richmond Hill

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Professional with focus on merchandising, bringing valuable experience in inventory control and product presentation. Proven ability to enhance store aesthetics and support sales objectives. Known for collaborative team efforts and adaptability to changing retail environments, leveraging skills in visual merchandising and vendor relations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Merchandising Assistant

Canadian Tire
04.2025 - 05.2025

Server

Déjà-vu Cafe
12.2018 - 10.2019
  • Provided exceptional customer service by greeting guests, taking orders accurately, and ensuring timely food and beverage delivery.
  • Handled cash, credit and transactions, and balanced the cash register at the end of each shift.

Customer Service Supervisor

Araz Supermarket
10.2022 - 09.2024
  • Oversaw daily operations and supervised customer service staff to ensure high-quality service
  • Trained and mentored employees, fostering a productive and customer-focused team
  • Resolved escalated customer issues and complaints professionally and effectively

Clerical Assistant Intern

Office of the Commissioner for Human Rights (Ombudsman)
02.2022 - 12.2022
  • Provided clerical support, including filing, copying, and mail distribution
  • Assisted with people inquiries by phone, email, and in person, ensuring efficient service delivery
  • Produced clear and professional communications for internal and external use

Customer Service Representative

Bravo Supermarket
01.2021 - 09.2022
  • Assisted customers with purchases, inquiries, and complaints, ensuring a positive shopping experience
  • Managed cash registers, processed payments, and maintained transactions accuracy
  • Provided product recommendations to improve customer satisfaction and loyalty

Team Leader

Regional Development Public Association
07.2019 - 12.2021
  • Collaborated with volunteers and program leaders to organize events and projects
  • Helped plan and deliver various community activities and initiatives
  • Offered training and support to keep team members motivated and working toward objectives.

Education

Bachelor - International Relations

Azerbaijan University of Languages
Baku, Azerbaijan
06-2022

High School Diploma -

School106
Baku, Azerbaijan
06.2018

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Team leadership
  • Payment processing
  • Communication skills
  • Problem solving
  • Team member support
  • Multitasking and organization
  • Team development
  • Document management
  • Organizational skills

Languages

English
Professional
French
Limited Working
Turkish
Native/ Bilingual
Russian
Elementary
Azerbaijani
Native/ Bilingual

References

  • Mehriban Gasimova

Professor, University of Toronto 

Phone number: +1 647 901 0106

  • Lalin Hasanli

Director of Art and Culture Centre of Azerbaijani House in Toronto

Phone: +1 416 827 6743

Certification

Smart Serve Ontario

Timeline

Merchandising Assistant

Canadian Tire
04.2025 - 05.2025

Customer Service Supervisor

Araz Supermarket
10.2022 - 09.2024

Clerical Assistant Intern

Office of the Commissioner for Human Rights (Ombudsman)
02.2022 - 12.2022

Customer Service Representative

Bravo Supermarket
01.2021 - 09.2022

Team Leader

Regional Development Public Association
07.2019 - 12.2021

Server

Déjà-vu Cafe
12.2018 - 10.2019

Bachelor - International Relations

Azerbaijan University of Languages

High School Diploma -

School106
Nigar Jabbarova