Nieves Ronato
Merchandiser/Cashier
North York ,ON
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, adept in database entry and delivering exceptional customer service. Skilled in merchandise planning and cost analysis, consistently achieving revenue growth. Cultivates positive vendor relationships and excels in strategic product placement and inventory management. Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets. Detail-focused retail merchandising professional with experience in leveraging strong organizational and communication skills to maximize profits and customer satisfaction. Skilled at creating product displays and managing inventory for optimum product placement and sales.
Overview
8
8
years of professional experience
Work History
Secretary
Bureau Of Internal Revenue
07.2023 - 05.2024
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Created and updated records and files to maintain document compliance.
- Answered multi-line phone system and enthusiastically greeted callers.
Merchandise Associate
Mercury Drug Store
04.2020 - 06.2021
- Contributed to increased revenue by executing targeted marketing campaigns for specific merchandise categories.
- Enhanced visual appeal of the store by constructing creative displays that showcased featured products effectively.
- Cultivated positive relationships with vendors, negotiating favorable terms for product delivery and pricing structures.
- Leveraged analytical skills to assess inventory data, making informed decisions on product ordering and allocation based on demand trends.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
Secretary
De La Salle University
05.2019 - 12.2019
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Administrative Assistant
Heavely Urban Chef
11.2016 - 07.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
Bachelor of Science - Tourism Management
Cavite State University
Indang, Cavite, Philippines 05.2001 -
High School Diploma -
Academia De San Vicente Ferrer
Indang Cavite, Philippines 05.2001 -
Skills
Stock replenishment
Sales Techniques
Cost Analysis
Merchandise planning
Database entry
Customer Assistance
Customer Service
Payment Processing
Languages
English
Timeline
Secretary
Bureau Of Internal Revenue
07.2023 - 05.2024
Merchandise Associate
Mercury Drug Store
04.2020 - 06.2021
Secretary
De La Salle University
05.2019 - 12.2019
Administrative Assistant
Heavely Urban Chef
11.2016 - 07.2018
Bachelor of Science - Tourism Management
Cavite State University
05.2001 -
High School Diploma -
Academia De San Vicente Ferrer
05.2001 -
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