Nieve Mulhall
Brooklin,ON
Summary
Offering genuine passion for working with other co-workers and dedication to fostering fun and safe environment. Brings understanding of basic child psychology and first aid, along with ability to quickly learn and implement camp guidelines and activities. Ready to use and develop communication and leadership skills in cashier role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Camp Counselor/ Lifeguard
Trafalgar Castle
06.2024 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Camp Counselor
Saint Bernadette Parish
06.2019 - 09.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Education
Ontario Secondary School Diploma - Arts and Media Program Student - Dance Stream, Core French Student
All Saints Catholic Secondary School
Whitby, ON11.2024
Skills
- Problem-Solving
- Positive Engagement
- Team Leadership
- Effective Communication
- First Aid
- CPR
- Relationship Building
Languages
French
Elementary
Accomplishments
- Improved customer satisfaction by resolving issues in a timely manner.
- Recognized by management for excellent communication.
- Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
- Consistently achieve deadlines and optimize workflow through efficient team collaboration.
Certification
- National Lifeguard Society (NLS) Certification
- Level C First Aid Certification
- Adapt Jazz and Tap Certificates
- RAD Ballet Certificates
- French language student
Timeline
Camp Counselor/ Lifeguard
Trafalgar Castle
06.2024 - 08.2024
Camp Counselor
Saint Bernadette Parish
06.2019 - 09.2019
- National Lifeguard Society (NLS) Certification
- Level C First Aid Certification
- Adapt Jazz and Tap Certificates
- RAD Ballet Certificates
- French language student
Ontario Secondary School Diploma - Arts and Media Program Student - Dance Stream, Core French Student
All Saints Catholic Secondary School
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