Niecyl Isidra Magbunag
Banff,Alberta
Overview
11
11
years of professional experience
Summary
To continue employed in the field of serving people and knowledge. I will bring dedication, good work ethics and teamwork to the company, apply and develop all the knowledge and skills gained from work experiences and training. To secure a challenging position, abilities and service with the opportunity for professional growth on performance.
Work History
SHIFT MANAGER
Mcdonald’s Banff Canada
05.2023 - Current
- Delegate tasks to restaurant staff and supervise their performance.
- Report maintenance and training needs.
- Ensuring the customer satisfaction giving the wonderful experience to their visit.
- Having a good communication to general manager and co manager specially in turn over the shift.
SUPERVISOR
Jumpy Shrimp Restaurant Kuwait
02.2021 - 05.2023
- Handle Customer & Employee Complaints.
- Opening and Closing the store.
- Keeping the work area clean and organized.
- Giving the salary of the drivers weekly.
- Performing other duties as required & assigned by the owner.
SUPERVISOR
Dazza Bridal Boutique Kuwait
12.2018 - 01.2021
- Greeting the customer in a welcoming manner.
- Receiving the shipment.
- Answering customer inquiries.
- Ordering the items and making weekly inventory and monthly.
- Check in and check out the new items in the system.
- Making the price tag and barcode of the new items arrived.
WAITRESS
Sweet Sour Restaurant Kuwait
01.2018 - 12.2018
- Greeting and serving customers, providing detailed information on menus, multi-tasking various front of the house duties and collecting bills.
- Provide a positive customer experience with fair, friendly, and courteous service.
- Ensuring the food order is made correctly by kitchen staff and looks presentable for the
SERVICE CREW
McDonald’s Kuwait
12.2014 - 12.2017
- Greeting customers, taking order and processing payments.
- Preparing food and drinks.
- Assembling orders and packaging take-out and delivery.
- Keeping all the surfaces clean and sanitary to ensure the safety of our customers.
Education
Bachelor of Science - Hotel and Restaurant Management
Lourdes College
01.2014
Skills
- Customer service oriented and able to multitask
- Can work efficiently with a team
- Good oral and written communication skills
- Positive attitude, commitment to work
- Skilled in organizing an event
- Highly disciplined, hardworking and well-organized
- Desire innovation and continuous learning
Languages
English
Professional Working
Training
- The Employee of the Month McDonald’s Kossour Kuwait - September 2016
- Best in Cashier McDonald’s Qurain Kuwait- April 2016
- Pryce Plaza Hotel On the Job training - April 24 2012 to May 18,2012.
- On the training on Food & Beverage & Front Office - 2012.
- First Aid training - September 8 and 15,2013.
- Housekeeping Seminar - October 8,2011.
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and belief. Other information, references to be provided upon request. Very Truly Yours, Niecyl Isidra T. Magbunag Applicant
Timeline
SHIFT MANAGER
Mcdonald’s Banff Canada
05.2023 - Current
SUPERVISOR
Jumpy Shrimp Restaurant Kuwait
02.2021 - 05.2023
SUPERVISOR
Dazza Bridal Boutique Kuwait
12.2018 - 01.2021
WAITRESS
Sweet Sour Restaurant Kuwait
01.2018 - 12.2018
SERVICE CREW
McDonald’s Kuwait
12.2014 - 12.2017
Bachelor of Science - Hotel and Restaurant Management
Lourdes College
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