Nidhin Parekattil Thomas
Director Of Operations – Freight Forwarding
Delta
Summary
Experienced freight forwarding and logistics professional with deep expertise in transportation coordination, customs compliance, and managing complex air and sea cargo operations including OOG, DG, and special equipment. Skilled in spearheading warehousing, distribution, and inventory strategies, securing competitive international freight rates, and optimizing logistics costs through effective supply chain management while ensuring seamless end-to-end import/export operations.
Experienced with managing sales operations, streamlining processes, and enhancing team performance. Utilizes analytical skills to identify opportunities for improvement and implement strategic initiatives. Track record of fostering team collaboration and achieving operational goals.
Offering solid foundation in business principles and eagerness to learn and develop in sales operations. Brings thorough understanding of data analysis and CRM systems, along with strong project management skills. Ready to use and develop these skills in Sales Operations Manager role.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Sales and Operations Manager
360 Degree Supply Chain Management Inc.
03.2024 - Current
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
Director of Operations
Cargocare Global Logistics Services
01.2024 - Current
- Oversee and manage end-to-end transportation operations, including planning, scheduling, documentation, rate setting, and compliance, while driving performance improvements and negotiating with carriers and vendors
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Defined, implemented, and revised operational policies and guidelines.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Key Account Specialist
Cargocare Logistics Ind Pvt Ltd
01.2014 - 11.2023
- Spearhead warehousing, distribution, and inventory strategies
- Secure competitive international freight rates and manage global shipments
- Optimize logistics costs through effective supply chain strategies
- Experienced Key Account Specialist in freight forwarding with strong expertise in logistics coordination, transportation management, and end-to-end import/export operations across air and sea
- Proven ability in handling VIP clients, managing complex shipments including OOG, DG, and special equipment, and ensuring accurate documentation, customs compliance, and timely filing of AMS, ISF, and ACI
- Skilled in customer service, pricing strategy, vendor negotiation, and collaborating with overseas agents, with hands-on experience in CFS operations including LCL planning, cargo consolidation, and coordination of container stuffing/de-stuffing to deliver efficient, cost-effective logistics solutions
- Strengthened key account relationships by consistently providing exceptional customer service and addressing client needs promptly.
- Maintained detailed records of all interactions with clients, ensuring seamless handoffs between team members during transitions or absences.
- Analyzed sales performance data to identify areas for improvement and developed targeted action plans to increase profitability in key accounts.
- Monitored industry trends and competitive landscape, adjusting strategies accordingly to maintain a competitive edge in the market.
Education
MBA - Master of Business Administration in Logistics And
Madhurai Kamaraj University
Tamilnadu, India 05.2001 -
Bachelor of Arts - English Language And Literature, General
Calorx Teachers University
Gujarat, India 05.2001 -
Skills
International Freight Forwarding
Logistics & Supply Chain Management
Warehousing & Inventory Management
Sales leadership
Collaborative mindset
Pricing strategy
Sales training
Sales process optimization
Websites
Timeline
Sales and Operations Manager
360 Degree Supply Chain Management Inc.
03.2024 - Current
Director of Operations
Cargocare Global Logistics Services
01.2024 - Current
Key Account Specialist
Cargocare Logistics Ind Pvt Ltd
01.2014 - 11.2023
MBA - Master of Business Administration in Logistics And
Madhurai Kamaraj University
05.2001 -
Bachelor of Arts - English Language And Literature, General
Calorx Teachers University
05.2001 -
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