Nidhiben Prajapati
Guelph,ON
Summary
Data Analyst with over 3 years of experience in leveraging SQL, Python, Tableau, and Excel to drive data-driven decision-making. Demonstrates strong proficiency in Statistics and Mathematics, complemented by expertise in various analytics tools. Recognized for delivering actionable insights that enhance operational efficiency. Aiming to contribute analytical skills to a forward-thinking organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Analyst
Acorn Universal Consultancy
Anand, Gujarat
01.2020 - 04.2023
- Prepared detailed reports by collecting, analyzing, and summarizing information and trends.
- Supported initiatives for data integrity and normalization.
- Developed dashboards with Tableau to monitor key performance indicators.
- Leveraged SQL queries to extract, transform and load data into databases.
- Built visualizations that enabled users to quickly interpret results from complex analyses.
- Identified needs of customers promptly and efficiently.
Assistant Analyst
Revokarmahub Software & Services Pvt. Ltd.
Vadodara, Gujarat
02.2017 - 07.2019
- Collected and organized data to support and enhance machine learning algorithms for various projects.
- Conducted research and analysis to improve browser functionalities, contributing to enhanced user experience.
- Assisted customers by addressing inquiries and improving satisfaction levels, ensuring high service standards.
Education
Post-Graduate Certificate - Information Technology Business Analysis
Conestoga College Institute of Technology And Advanced Learning
Guelph, ON12-2024
Bachelor of Engineering - Computer Science
Gujarat Technological University
New V.V.Nagar, Anand04-2017
Skills
- Microsoft power BI
- Python programming
- Database management
- SQL databases
- Machine learning
- Business needs analysis
- Trend analysis
- Excel functions
Certification
- Python for Data Science (Venom Technologies)
- SQL for Data Science (IBM, Coursera)
- Data Analysis with Python (IBM, Coursera)
Academic Activities
- AI-Powered Customer Support Solution for Rogers Communications: Led a capstone project as part of the Information Technology Business Analysis program to design and propose an AI-driven customer service solution for Rogers Communications. The project aimed to reduce customer wait times, enhance service efficiency, and improve data security through biometric authentication and automated query handling. Delivered a comprehensive report, including process optimization, ROI analysis, and implementation strategies, showcasing the ability to align technology solutions with business objectives.
- Vehicle Tracking and Reservation System: Developed an innovative application for users and a website for administrative management as part of the Bachelor of Engineering project. The system allows users to reserve parking spaces in advance through the application, enhancing convenience and saving time.
Timeline
Data Analyst
Acorn Universal Consultancy
01.2020 - 04.2023
Assistant Analyst
Revokarmahub Software & Services Pvt. Ltd.
02.2017 - 07.2019
Post-Graduate Certificate - Information Technology Business Analysis
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Engineering - Computer Science
Gujarat Technological University
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