Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nidhi Verma

Mississauga,ON

Summary

Currently enrolled in computer programming course at algonquin college (north york) campus. 1 year experience in customer service. Good in adapting skills.

Overview

1
1
year of professional experience

Work History

Shift Leader at Dairy Queen

Imran Lakhanpal
02.2023 - 12.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.

Crew Member at Tim Hortons

Tammy
09.2023 - 12.2023
  • Became familiar with products to answer questions and make suggestions.
  • Collaborated with team members to complete orders.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.

Education

Algonquin College
4950 Yonge St, North York

Gurukul Infotech
India

High School Diploma -

Guru Nanak Public Sen Sec School
India

Skills

  • Customer Engagement
  • Food Preparation
  • Drive-Thru Operations
  • Cooking
  • Customer Service
  • Safe Food Handling
  • Teamwork and Collaboration

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Crew Member at Tim Hortons

Tammy
09.2023 - 12.2023

Shift Leader at Dairy Queen

Imran Lakhanpal
02.2023 - 12.2023

Algonquin College

Gurukul Infotech

High School Diploma -

Guru Nanak Public Sen Sec School

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Nidhi Verma