Nidhi Verma
Mississauga,ON
Summary
Currently enrolled in computer programming course at algonquin college (north york) campus. 1 year experience in customer service. Good in adapting skills.
Overview
1
1
year of professional experience
Work History
Shift Leader at Dairy Queen
Imran Lakhanpal
02.2023 - 12.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Crew Member at Tim Hortons
Tammy
09.2023 - 12.2023
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- Operated cash register to ring up final bill and process various forms of payment.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Education
Algonquin College
4950 Yonge St, North York Gurukul Infotech
IndiaHigh School Diploma -
Guru Nanak Public Sen Sec School
India Skills
- Customer Engagement
- Food Preparation
- Drive-Thru Operations
- Cooking
- Customer Service
- Safe Food Handling
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Crew Member at Tim Hortons
Tammy
09.2023 - 12.2023
Shift Leader at Dairy Queen
Imran Lakhanpal
02.2023 - 12.2023
Algonquin College
Gurukul Infotech
High School Diploma -
Guru Nanak Public Sen Sec School
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