Nidhi Patel
Summary
Dynamic leader with a proven track record at Satish Dynamo, excelling in customer service management and problem-solving. Skilled in team leadership and store operations, I significantly enhanced store efficiency and customer satisfaction. Expert in multitasking and organization, I foster positive relationships and drive success in fast-paced environments.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Store Manager
Satish Dynamo
03.2023 - 11.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Postal Clerk
Indian Post
01.2020 - 03.2023
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
Education
Master of Science - Mathematics
M.M Patel Institute of Science And Research
Gandhinagar,gujarat,india05-2022
Bachelor of Science - Mathematics
M.M Patel Institute of Science And Research
Gandhinagar,gujarat,india03-2020
High School -
L.M Sharda Mandir
Kapadvanj,gujarat,india03-2017
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Store operations
- Team leadership
- Bank deposit procedures
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Store Manager
Satish Dynamo
03.2023 - 11.2024
Postal Clerk
Indian Post
01.2020 - 03.2023
Master of Science - Mathematics
M.M Patel Institute of Science And Research
Bachelor of Science - Mathematics
M.M Patel Institute of Science And Research
High School -
L.M Sharda Mandir
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