Summary
Overview
Work History
Education
Skills
Timeline
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Nidhi Patel

Concord

Summary

Reliable business professional with experience in marketing , process improvement and financial administration. Well-versed in preparing reports and evaluating department operations. Strong multitasker and problem solver excels in fast paced business support positions.

Overview

5
5
years of professional experience

Work History

VP Sales/Marketing Assistant

AIR-serv Canada Inc
09.2021 - Current
  • Assist in maintaining and inputting up-to-date and accurate data in operational system.
  • Prioritizes conflicting needs; handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
  • Report to the National Accounts Specialist and Executive Vice President.
  • Manage executive's calendar by organizing, scheduling, and confirming meetings.
  • Prepare all materials for meetings and presentation for Executive.
  • Managing financial database for accuracy of records and finances.
  • Assist in internal operational auditing processes.
  • Perform other clerical duties such as documenting, filling, scanning as required.
  • Receive and sort incoming/outgoing mail and courier.
  • Provides support exporting information from various sources into excel reports.
  • Assist in financial, sales and operational new projects.
  • Answer and transfer calls, taking messages and providing client support where possible to ensure all are priorities.
  • Drafting and mailing customer correspondence and newsletters.
  • Maintained personnel records and updated internal databases to support document management.

OFFICE ADMINISTRATOR

Khalsa Travel Tours Inc
10.2020 - 09.2021
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Edited documents to improve accuracy of language, flow, and readability.

ADMINISTRATIVE ASSISTANT

Facility Plus
10.2019 - 09.2020
  • Scheduled and coordinated meetings, appointments.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Education

Post- Graduation - Business Administration

Humber College
Toronto, ON
01.2021

High School Diploma -

Experimental School
01.2018

Skills

  • Excellent organizational & time management skills
  • Ability to manage multiple tasks simultaneously
  • Strong verbal & written communication skills
  • Excellent organizational & Administration skills
  • Proficient computer skills including emails, Microsoft Office - Word, Excel, PowerPoint, Zoom
  • Accuracy to details & problem solving
  • Excellent customer service skills & Interpersonal skills
  • Handling customer inquiries via phone, email, in-person
  • Record keeping, documentation, filing, scheduling, routine database activity

Timeline

VP Sales/Marketing Assistant

AIR-serv Canada Inc
09.2021 - Current

OFFICE ADMINISTRATOR

Khalsa Travel Tours Inc
10.2020 - 09.2021

ADMINISTRATIVE ASSISTANT

Facility Plus
10.2019 - 09.2020

Post- Graduation - Business Administration

Humber College

High School Diploma -

Experimental School

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Nidhi Patel