Nidhi Nair
Calgary,AB
Summary
Organizational psychology MSc candidate and senior specialist at Shopify, designing and delivering global incentive compensation programs that align motivation with performance. Skilled in Varicent implementation, cross-functional program management, and building people systems that scale—always with a human-centered, data-driven lens.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Specialist, Talent Density, Talent Systems
Shopify
01.2025 - Current
- Led end-to-end design and strategy of global incentive compensation programs, aligning sales performance with business goals across diverse regions and time zones.
- Spearheaded the implementation and optimization of Varicent, enhancing payout accuracy, visibility, and operational efficiency for over 1,000 sales reps.
- Acted as the subject matter expert for incentive compensation and talent systems, bridging strategic needs between Revenue Operations, Finance, Talent Acquisition, and Business Partners.
- Oversaw monthly payroll operations and compensation processing, ensuring timely and compliant payouts across multiple currencies and geographies.
- Delivered high-impact, data-driven insights and ad hoc analysis to inform strategic decisions on compensation, performance, and headcount planning.
- Drove continuous improvement in compensation workflows and reporting, contributing to Shopify’s mission to increase talent density and operational excellence.
Total Rewards Specialist, Talent Systems
Shopify
08.2023 - 12.2024
- Developed cohesive total rewards strategies that seamlessly intersect with talent management offerings, ensuring alignment between rewards structures and talent development initiatives
- Led evolution and implementation of Shopify's performance management program through comprehensive planning and stakeholder engagement
- Guided strategic allocation of rewards through data-informed initiatives, including pay equity audits and market analytics
- Utilized agile methodologies for prompt ad hoc analyses, ensuring timely responses to evolving business needs
- Crafted refined communication materials for total rewards programs by aligning messaging with organizational goals and employee feedback
- Introduced digital solutions leveraging AI for rewards management, streamlining processes and enhancing efficiency
Program Manager, Total Rewards
Shopify
12.2022 - 08.2023
- Led all aspects of planning, development, and execution of new and revised global compensation programs
- Partnered closely with Product, Business Partners, and People Tech team to enhance and automate compensation practices in Workday, ensuring smooth adoption
- Supported team in preparation of Compensation and Talent Management Committee meetings
- Developed and deployed training materials to promote understanding of compensation philosophies, practices, and administration across all organizational levels
- Led brainstorm sessions to align on total rewards philosophies and principles
- Leveraged analytic and visualization tools, including user journey maps, to evaluate effectiveness of talent management strategies, ensuring alignment with organizational goals and enhancing user experience
- Engineered robust job architecture frameworks, providing clarity and coherence in organizational structure, enabling efficient talent management and strategic decision-making
- Orchestrated by rallying senior leadership and cross-departmental alliances, driving informed decisions and program evolution
Program Manager, Talent Development
Shopify
02.2021 - 12.2022
- Orchestrated meticulous data collection and analysis, employing advanced tools and methodologies to inform precise strategic decision-making processes
- Spearheaded immersive decision-making workshops, fostering collaboration and dialogue among stakeholders to select optimal design solutions aligned with organizational objectives
- Utilized sophisticated analytic and visualization tools to assess multifaceted impacts of design solutions, uncovering insights and driving informed decisions
- Developed comprehensive measurement plans to track and evaluate talent experience and performance, ensuring alignment with organizational goals and facilitating continuous improvement
- Implemented robust KPIs in talent development programs, diligently monitoring progress and effectiveness to make data-driven adjustments and maximize outcomes
- Drove design solutions, enhancing talent experience and operational efficiency through strategic implementation
Employee Experience Specialist
Shopify
01.2020 - 01.2021
- Conducted thorough employee experience research to inform strategic decision-making and design solutions aligned with organizational strategy, prioritizing satisfaction and engagement
- Served as a trusted advisor to senior leaders, leading company-wide initiatives
- Converted insights into actionable, forward-thinking strategies, meticulously aligning each step with organizational objectives to ensure a cohesive approach towards transformation
- Leveraged employee feedback analysis to propel strategic and design enhancements, fostering continuous improvement and optimization
Merchant Success Specialist
Shopify
03.2018 - 12.2019
- Led the creation of innovative learning materials to foster continuous improvement
- Equipped teams with necessary knowledge to excel
- Contributed to a culture of success and growth within the company
- Pioneered new strategies for merchant success, leading to significant efficiency gains in product offerings
Program Specialist, Learning
Christie Ossington Neighbourhood Centre (CONC)
08.2017 - 03.2018
- Led strategic overhaul to elevate learning program effectiveness
- Streamlined training processes for operational efficiency
- Integrated innovative methodologies in learning programs
- Facilitated collaborative sessions for dynamic problem-solving and design thinking
Learning Facilitator
Jamaica Foundation for Life Long Learning
02.2017 - 08.2017
- Conducted in-depth mixed-methods research to assess rehabilitation program efficacy
- Gathered data meticulously to inform impactful decisions
- Identified patterns and trends through data analysis to evaluate program effectiveness
- Uncovered areas for improvement to enhance program impact
- Leveraged research findings to drive innovative strategies for inclusivity
Human Resources Intern
Essar
02.2014 - 08.2014
- Successfully supported project execution from start to finish
- Contributed to strategic decisions through industry benchmark research
- Participated in employee engagement surveys, influencing organizational culture
Education
Master of Science - Organizational and Business Psychology
University of Liverpool
London, United Kingdom07-2025
Diploma - Social Service Work
George Brown College
Toronto, Canada08.2017
Bachelor's - Sociology
St. Xaviers College
Mumbai, India06.2015
Skills
- Compensation Design
- Data Analysis
- Stakeholder Engagement
- Communication Plans
- Process optimization
- Project Management
Certification
- Google Project Management Certification
- Data Analysis Certification, Brainstation
Timeline
Senior Specialist, Talent Density, Talent Systems
Shopify
01.2025 - Current
Total Rewards Specialist, Talent Systems
Shopify
08.2023 - 12.2024
Program Manager, Total Rewards
Shopify
12.2022 - 08.2023
Program Manager, Talent Development
Shopify
02.2021 - 12.2022
Employee Experience Specialist
Shopify
01.2020 - 01.2021
Merchant Success Specialist
Shopify
03.2018 - 12.2019
Program Specialist, Learning
Christie Ossington Neighbourhood Centre (CONC)
08.2017 - 03.2018
Learning Facilitator
Jamaica Foundation for Life Long Learning
02.2017 - 08.2017
Human Resources Intern
Essar
02.2014 - 08.2014
Master of Science - Organizational and Business Psychology
University of Liverpool
Diploma - Social Service Work
George Brown College
Bachelor's - Sociology
St. Xaviers College
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