Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Nidhi Mistry

Toronto,Ontario

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

softmoc
Toronto, ON
12.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Account Manager

lenscraft
Toronto, ON
08.2023 - 12.2023
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Provided training and guidance to new Account Managers.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.

Education

Flight Services - Operation And Cabin Management

Seneca College of Applied Arts And Technology
North York, ON
04-2025

Skills

  • Customer Service
  • Payment Processing
  • POS Systems
  • Payment Collection
  • Customer Assistance
  • ID Verification
  • Cash Handling
  • Time Management Skills

Languages

English
Full Professional
Hindi
Full Professional
Gujrati
Full Professional

Certification

  • Model United Nations - Best resolution
  • Model United Nations - Participation
  • Music Festival - Participation

References

References available upon request.

Timeline

Cashier

softmoc
12.2023 - Current

Account Manager

lenscraft
08.2023 - 12.2023

Flight Services - Operation And Cabin Management

Seneca College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
Nidhi Mistry